Likelihood to Recommend Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Read full review Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Read full review Pros Mobile app experience Software integrations Notifications Read full review Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried. The platform has such a high level of ease of use, it becomes somewhat addicting. Social analytics are superb. The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it. It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.) The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available. The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable. Read full review Cons One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily. There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better. There isn't an app for Windows Phone. Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes. Read full review The software is a little bit pricey because it is charged by user/month and depending on the deployment method. For companies with a lot of workers the price can increase significantly. The mobile app usability and notifications are poor. Need to be improved. If there were more administrative features available the product would be improved Read full review Likelihood to Renew I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with
Slack for its robust features and ever-changing/evolving software integrations.
Slack is the outright innovator in the space and will continue to hold that role for some time.
Read full review Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Read full review Usability The UX is its best feature
Read full review Support Rating Excellent support; of course not perfect. :-)
Read full review Implementation Rating Not applicable, as it is a SaaS platform with minimal implementation
Read full review Alternatives Considered Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than
Slack in this user experience and design.
The second point is the price. Flowdock is half price of
Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
Read full review Socialcast is great for collaboration & light project management, but anything complex doesn't work well. Using it as an email notification curator works nice for us.
Read full review Return on Investment Our company uses it by default. I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket. Read full review Definitely more organized project management and team collaboration. Efficiency in carrying out tasks. Creates a spirit of collaboration and friendliness among colleagues. Read full review ScreenShots