What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
54 Ratings

Flowlu

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Flowlu

To manage the workflows of our business, we used a number of tools before we began using Flowlu. It combines CRM, project & task management, team communication, invoicing, and account management into a single tool. We are able to save a lot of time and effort by using this all-in-one solution.
Anonymous | TrustRadius Reviewer

Square Customer Engagement

[Square is well suited for] Any small business / independent contractor with little to medium business flow where a monthly fee just doesn't make sense. If you are performing large transactions or have a lot of business / a lot of people using square readers then an actual flat rate from a bank / provider would likely be a better option.
Kyle Farago | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Flowlu
8.0
Square Customer Engagement
Task Management
Flowlu
8.4
Square Customer Engagement
Resource Management
Flowlu
7.9
Square Customer Engagement
Gantt Charts
Flowlu
8.0
Square Customer Engagement
Scheduling
Flowlu
8.1
Square Customer Engagement
Workflow Automation
Flowlu
8.1
Square Customer Engagement
Team Collaboration
Flowlu
8.3
Square Customer Engagement
Support for Agile Methodology
Flowlu
8.2
Square Customer Engagement
Support for Waterfall Methodology
Flowlu
7.7
Square Customer Engagement
Document Management
Flowlu
7.6
Square Customer Engagement
Email integration
Flowlu
8.3
Square Customer Engagement
Mobile Access
Flowlu
8.1
Square Customer Engagement
Timesheet Tracking
Flowlu
7.8
Square Customer Engagement
Change request and Case Management
Flowlu
7.8
Square Customer Engagement
Budget and Expense Management
Flowlu
7.7
Square Customer Engagement

Professional Services Automation

Flowlu
7.9
Square Customer Engagement
Quotes/estimates
Flowlu
8.0
Square Customer Engagement
Invoicing
Flowlu
8.1
Square Customer Engagement
Project & financial reporting
Flowlu
8.0
Square Customer Engagement
Integration with accounting software
Flowlu
7.5
Square Customer Engagement

Sales Force Automation

Flowlu
Square Customer Engagement
8.0
Customer data management / contact management
Flowlu
Square Customer Engagement
8.0
Workflow management
Flowlu
Square Customer Engagement
8.0
Territory management
Flowlu
Square Customer Engagement
8.0
Opportunity management
Flowlu
Square Customer Engagement
8.0
Integration with email client (e.g., Outlook or Gmail)
Flowlu
Square Customer Engagement
8.0
Contract management
Flowlu
Square Customer Engagement
8.0
Quote & order management
Flowlu
Square Customer Engagement
8.0
Interaction tracking
Flowlu
Square Customer Engagement
8.0
Channel / partner relationship management
Flowlu
Square Customer Engagement
8.0

CRM Project Management

Flowlu
Square Customer Engagement
8.0
Task management
Flowlu
Square Customer Engagement
8.0
Billing and invoicing management
Flowlu
Square Customer Engagement
8.0
Reporting
Flowlu
Square Customer Engagement
8.0

CRM Reporting & Analytics

Flowlu
Square Customer Engagement
8.0
Forecasting
Flowlu
Square Customer Engagement
8.0
Pipeline visualization
Flowlu
Square Customer Engagement
8.0
Customizable reports
Flowlu
Square Customer Engagement
8.0

Platform

Flowlu
Square Customer Engagement
8.0
Mobile access
Flowlu
Square Customer Engagement
8.0

Security

Flowlu
Square Customer Engagement
8.0
Role-based user permissions
Flowlu
Square Customer Engagement
8.0

Pros

Flowlu

  • The system of adding only the features you need by installing as separated modules makes it easy to learn without being overwhelmed by the lots of features.
  • I really like its structure and clear interface. Not wasting much time by searching for the right buttons and settings. Looks like the developers use their own tool for everyday work
  • Flowlu offers a custom domain option to fully integrate fully it into our company toolbox. This helps offering a seamless experience for our clients.
  • The elaborated invoice module was the final argument for us to switch to Flowlu.
Bernhard Wiesner | TrustRadius Reviewer

Square Customer Engagement

  • No monthly fees
  • Reasonable per transaction fee
  • Good priced equipment/addons
  • Chip and NFC readers available
Kyle Farago | TrustRadius Reviewer

Cons

Flowlu

  • Flowlu should allow user to import their own invoice into app
  • Fellow should have their own email marketing system
  • It should integrate woo-commerce, a big e-commerce platform on WordPress. This will support users will in managing and sending emails to their customers.
SUNNY NGUYEN | TrustRadius Reviewer

Square Customer Engagement

  • Some of the build quality on the peripherals could feel a bit better.
  • Have more options for businesses with more credit card transactions such as monthly or discounted per transaction once a certain number is reached.
  • Have functionality to allow for a typed card number without the higher fee if the software verifies there is a hardware/read error with the card.
Kyle Farago | TrustRadius Reviewer

Likelihood to Renew

Flowlu

Flowlu 8.5
Based on 3 answers
I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].
Alexei Propartovich | TrustRadius Reviewer

Square Customer Engagement

No score
No answers yet
No answers on this topic

Usability

Flowlu

Flowlu 8.5
Based on 49 answers
They have a great onboarding checklist and if you follow it you will be able to use the software. That is easy to use in my book. Flowlu has also the ability to turn on and off apps that you use or not which makes it tailored to the business needs.
Anonymous | TrustRadius Reviewer

Square Customer Engagement

No score
No answers yet
No answers on this topic

Support Rating

Flowlu

Flowlu 8.6
Based on 49 answers
Great Support normally they respond in a few hours, which is very good, the knowledge base is good and the facebook groups are also very responsive. We are finding many videos online which are explaining Flowlu more and more daily.
Deepak Baanga | TrustRadius Reviewer

Square Customer Engagement

No score
No answers yet
No answers on this topic

Alternatives Considered

Flowlu

Flowlu is easier to use and has more features, with more coming. ClickUp feels like it's more 'open' for any type of business with a lot of customization, whereas Flowlu feels like it was created for niches like my own, yet it can easily and quickly be customized for any type of business
Anonymous | TrustRadius Reviewer

Square Customer Engagement

The only other service similar to Square I have any interaction with is PayPal here, it works in a very similar manner, and at the time had the same exact fee schedule. It has the added perk of going directly into your PayPal account if this is a service you use a lot of for your business. It (at the time) did not have any additional readers or peripherals such as NFC or Chip readers, but that may have changed now. Over all I'd say they are pretty close to each other performance wise, but Square has a bigger user base for the card reader specifically.
Kyle Farago | TrustRadius Reviewer

Return on Investment

Flowlu

  • Time invested in learning the app was huge, there's no go-to resource center and currently their knowledge is scattered (YouTube videos, Knowledge Base, API docs etc)
  • We are able to cancel subscriptions of some of the other CRM and project management apps as the needs are covered by Flowlu
  • There's a significant productivity boost after learning the app but this is not quite measurable just yet
Dinakar Sakthivel | TrustRadius Reviewer

Square Customer Engagement

  • This has allowed me to accept credit / debit transactions without having to have a monthly subscription to a service and lose money on times of no to little use, allowing me to have a broader customer range as checks are risky.
  • All of my initial equipment was free and there were no startup costs so my return was immediate.
  • The small fee taken out of the transaction is very much worth the ability to accept nearly all plastic transactions.
Kyle Farago | TrustRadius Reviewer

Pricing Details

Flowlu

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Square Customer Engagement

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Flowlu
8.6
Square Customer Engagement
9.0

Likelihood to Renew

Flowlu
8.5
Square Customer Engagement

Usability

Flowlu
8.5
Square Customer Engagement

Support Rating

Flowlu
8.6
Square Customer Engagement

Add comparison