What users are saying about
53 Ratings
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Score 7.9 out of 100
14 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Project Management

    8.0

    Flowlu

    80%

    Square Customer Engagement

    Feature Set Not Supported
    N/A
    Flowlu ranks higher in 14/14 features

    Task Management

    8.5
    85%
    49 Ratings
    N/A
    0 Ratings

    Resource Management

    8.1
    81%
    38 Ratings
    N/A
    0 Ratings

    Gantt Charts

    8.0
    80%
    30 Ratings
    N/A
    0 Ratings

    Scheduling

    8.1
    81%
    42 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.2
    82%
    46 Ratings
    N/A
    0 Ratings

    Team Collaboration

    8.3
    83%
    48 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    8.3
    83%
    42 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.7
    77%
    21 Ratings
    N/A
    0 Ratings

    Document Management

    7.7
    77%
    44 Ratings
    N/A
    0 Ratings

    Email integration

    8.4
    84%
    43 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.0
    80%
    38 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    7.8
    78%
    37 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    7.7
    77%
    24 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    7.8
    78%
    35 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    7.9

    Flowlu

    79%

    Square Customer Engagement

    Feature Set Not Supported
    N/A
    Flowlu ranks higher in 4/4 features

    Quotes/estimates

    8.0
    80%
    36 Ratings
    N/A
    0 Ratings

    Invoicing

    8.2
    82%
    43 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.0
    80%
    39 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    7.5
    75%
    22 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Flowlu

    Feature Set Not Supported
    N/A
    7.1

    Square Customer Engagement

    71%
    Square Customer Engagement ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Workflow management

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Territory management

    N/A
    0 Ratings
    5.0
    50%
    3 Ratings

    Opportunity management

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    9.5
    95%
    3 Ratings

    Contract management

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Quote & order management

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Interaction tracking

    N/A
    0 Ratings
    7.7
    77%
    4 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Customer Service & Support

    Flowlu

    Feature Set Not Supported
    N/A
    7.0

    Square Customer Engagement

    70%
    Square Customer Engagement ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    7.5
    75%
    2 Ratings

    Call center management

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Help desk management

    N/A
    0 Ratings
    6.5
    65%
    2 Ratings

    Marketing Automation

    Flowlu

    Feature Set Not Supported
    N/A
    9.0

    Square Customer Engagement

    90%
    Square Customer Engagement ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Email marketing

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    CRM Project Management

    Flowlu

    Feature Set Not Supported
    N/A
    8.0

    Square Customer Engagement

    80%
    Square Customer Engagement ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    9.5
    95%
    3 Ratings

    Reporting

    N/A
    0 Ratings
    8.5
    85%
    3 Ratings

    CRM Reporting & Analytics

    Flowlu

    Feature Set Not Supported
    N/A
    8.7

    Square Customer Engagement

    87%
    Square Customer Engagement ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Customizable reports

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Customization

    Flowlu

    Feature Set Not Supported
    N/A
    6.8

    Square Customer Engagement

    68%
    Square Customer Engagement ranks higher in 3/3 features

    Custom fields

    N/A
    0 Ratings
    3.5
    35%
    2 Ratings

    Scripting environment

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    API for custom integration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Security

    Flowlu

    Feature Set Not Supported
    N/A
    9.5

    Square Customer Engagement

    95%
    Square Customer Engagement ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Role-based user permissions

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Social CRM

    Flowlu

    Feature Set Not Supported
    N/A
    6.7

    Square Customer Engagement

    67%
    Square Customer Engagement ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    6.5
    65%
    2 Ratings

    Social engagement

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Integrations with 3rd-party Software

    Flowlu

    Feature Set Not Supported
    N/A
    6.0

    Square Customer Engagement

    60%
    Square Customer Engagement ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Compensation management

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    Platform

    Flowlu

    Feature Set Not Supported
    N/A
    9.0

    Square Customer Engagement

    90%
    Square Customer Engagement ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Attribute Ratings

    • Flowlu is rated higher in 1 area: Support Rating
    • Square Customer Engagement is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    8.4

    Flowlu

    84%
    50 Ratings
    8.7

    Square Customer Engagement

    87%
    4 Ratings

    Likelihood to Renew

    8.5

    Flowlu

    85%
    3 Ratings

    Square Customer Engagement

    N/A
    0 Ratings

    Usability

    8.6

    Flowlu

    86%
    50 Ratings
    9.7

    Square Customer Engagement

    97%
    3 Ratings

    Support Rating

    8.3

    Flowlu

    83%
    50 Ratings
    7.7

    Square Customer Engagement

    77%
    3 Ratings

    Likelihood to Recommend

    Flowlu

    To manage the workflows of our business, we used a number of tools before we began using Flowlu. It combines CRM, project & task management, team communication, invoicing, and account management into a single tool. We are able to save a lot of time and effort by using this all-in-one solution.
    Read full review

    Square

    Square is absolutely brilliant if you are just starting out and your business has both an in-person and an online component to it, as Square will solve both in-person POS and online booking/billing. Square also offers the option to create a free website for your company, though it is a very basic site, if you don't have a website yet, this is a VERY helpful option, as it takes away a huge cost. Square allowed us to be up and running in no time, taking away the need to worry about an expensive appointment-setting add-on from our current website provider (Square integrates quite nicely with our current site). Square is probably less ideal for more advanced users or companies with a need for more detailed inventory/service management. But even then, Square will more than likely be able to get the job done!
    Read full review

    Pros

    Flowlu

    • The system of adding only the features you need by installing as separated modules makes it easy to learn without being overwhelmed by the lots of features.
    • I really like its structure and clear interface. Not wasting much time by searching for the right buttons and settings. Looks like the developers use their own tool for everyday work
    • Flowlu offers a custom domain option to fully integrate fully it into our company toolbox. This helps offering a seamless experience for our clients.
    • The elaborated invoice module was the final argument for us to switch to Flowlu.
    Read full review

    Square

    • Sales pipeline
    • Customer engagement
    • Marketing
    Read full review

    Cons

    Flowlu

    • Flowlu should allow user to import their own invoice into app
    • Fellow should have their own email marketing system
    • It should integrate woo-commerce, a big e-commerce platform on WordPress. This will support users will in managing and sending emails to their customers.
    Read full review

    Square

    • Some of the build quality on the peripherals could feel a bit better.
    • Have more options for businesses with more credit card transactions such as monthly or discounted per transaction once a certain number is reached.
    • Have functionality to allow for a typed card number without the higher fee if the software verifies there is a hardware/read error with the card.
    Read full review

    Pricing Details

    Flowlu

    Starting Price

    Editions & Modules

    Flowlu editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Square Customer Engagement

      Starting Price

      Editions & Modules

      Square Customer Engagement editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Flowlu

        I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].
        Read full review

        Square

        No answers on this topic

        Usability

        Flowlu

        They have a great onboarding checklist and if you follow it you will be able to use the software. That is easy to use in my book. Flowlu has also the ability to turn on and off apps that you use or not which makes it tailored to the business needs.
        Read full review

        Square

        The user interface is easy to navigate - that's not always the case for some software! I look for something that is intuitive, easy to use, and doesn't take a ton of training to get up and running quickly.
        Read full review

        Support Rating

        Flowlu

        Great Support normally they respond in a few hours, which is very good, the knowledge base is good and the facebook groups are also very responsive. We are finding many videos online which are explaining Flowlu more and more daily.
        Read full review

        Square

        Square is mostly focused on FAQs and online support, and they do a very good job creating a rich knowledge base. But, if you are not very tech savvy, it could be easy to feel a bit overwhelmed. I would recommend that they add a direct line or chat feature to call, rather than email or Knowledge base first. This might be due to staffing issues at Square, so perhaps it is the best they can do for now.
        Read full review

        Alternatives Considered

        Flowlu

        Flowlu is easier to use and has more features, with more coming. ClickUp feels like it's more 'open' for any type of business with a lot of customization, whereas Flowlu feels like it was created for niches like my own, yet it can easily and quickly be customized for any type of business
        Read full review

        Square

        A lot easier to use than Infusionsoft!!
        Read full review

        Return on Investment

        Flowlu

        • Time invested in learning the app was huge, there's no go-to resource center and currently their knowledge is scattered (YouTube videos, Knowledge Base, API docs etc)
        • We are able to cancel subscriptions of some of the other CRM and project management apps as the needs are covered by Flowlu
        • There's a significant productivity boost after learning the app but this is not quite measurable just yet
        Read full review

        Square

        • This has allowed me to accept credit / debit transactions without having to have a monthly subscription to a service and lose money on times of no to little use, allowing me to have a broader customer range as checks are risky.
        • All of my initial equipment was free and there were no startup costs so my return was immediate.
        • The small fee taken out of the transaction is very much worth the ability to accept nearly all plastic transactions.
        Read full review

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