What users are saying about
12 Ratings
12 Ratings
12 Ratings
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Score 5.8 out of 100
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Attribute Ratings

  • Fond is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.8

Fond

98%
4 Ratings
8.9

Rybbon

89%
6 Ratings

Likelihood to Recommend

Fond

Fond is a great way to incentivize your sales team during contests and rewards for top performers. Also, a great way to incentivize your partners such as referral sources and clients. I can’t think of anything where it’s not really appropriate as an offering. Great offering for employee vacation perks.
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Rybbon

I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
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Pros

Fond

  • Provides a long list of alternatives that make it easy to use your Fond points for the product/services you truly care about.
  • Very easy to redeem; select what you want to receive, and click redeem with the points/dollars requested. Typically, gift cards are provided within seconds.
  • Regularly rotate offerings so that you have many options throughout the year.
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Rybbon

  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
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Cons

Fond

  • When first trying to select a gift card, I'd get an occasional error message, but other than that, it was pretty easy to use.
  • Getting more widespread with the types of awards that users can redeem is always a plus!
  • This may have changed since I last used Fond, but last time I tried using the system, the total points you had were tucked away in a somewhat obscure location.
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Rybbon

  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
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Pricing Details

Fond

Starting Price

Editions & Modules

Fond editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Rybbon

    Starting Price

    Editions & Modules

    Rybbon editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Fond

      We have not tested other products that offer such a way to award our employees for doing a fantastic job. Fond has been helping with all the necessary situations and the costs have been quite low. We have not looked into other products. I would recommend going with Fond because we have not found any quality issues with their service.
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      Rybbon

      Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
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      Return on Investment

      Fond

      • Increased morale
      • Sales performance
      • Client satisfaction
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      Rybbon

      • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
      • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
      • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
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