Frame.io vs. Thomson Reuters HighQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Frame.io
Score 8.9 out of 10
N/A
Frame.io in New York offers a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process, as well as integrations with popularly used editing tools (e.g. Final Cut Pro) to enhance the editing and collaboration process.
$15
per user/per month
HighQ
Score 7.6 out of 10
N/A
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
Pricing
Frame.ioThomson Reuters HighQ
Editions & Modules
Pro
$15
per user/per month
Team
$25
per user/per month
Free
Free
For up to 2 users
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Frame.ioHighQ
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Frame.ioThomson Reuters HighQ
Top Pros
Top Cons
Features
Frame.ioThomson Reuters HighQ
Project Management
Comparison of Project Management features of Product A and Product B
Frame.io
-
Ratings
Thomson Reuters HighQ
8.2
2 Ratings
3% above category average
Task Management00 Ratings8.01 Ratings
Scheduling00 Ratings8.01 Ratings
Workflow Automation00 Ratings9.01 Ratings
Mobile Access00 Ratings9.32 Ratings
Search00 Ratings9.62 Ratings
Visual planning tools00 Ratings5.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Frame.io
-
Ratings
Thomson Reuters HighQ
8.6
2 Ratings
8% above category average
Chat00 Ratings9.01 Ratings
Notifications00 Ratings9.02 Ratings
Discussions00 Ratings9.01 Ratings
Surveys00 Ratings6.01 Ratings
Internal knowledgebase00 Ratings10.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Frame.io
-
Ratings
Thomson Reuters HighQ
9.4
2 Ratings
15% above category average
Versioning00 Ratings10.01 Ratings
Video files00 Ratings9.01 Ratings
Audio files00 Ratings9.01 Ratings
Document collaboration00 Ratings9.22 Ratings
Access control00 Ratings9.22 Ratings
Advanced security features00 Ratings10.02 Ratings
Best Alternatives
Frame.ioThomson Reuters HighQ
Small Businesses

No answers on this topic

Glip (discontinued)
Glip (discontinued)
Score 9.6 out of 10
Medium-sized Companies

No answers on this topic

Troop Messenger
Troop Messenger
Score 9.6 out of 10
Enterprises

No answers on this topic

HCL Connections
HCL Connections
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Frame.ioThomson Reuters HighQ
Likelihood to Recommend
9.1
(7 ratings)
9.2
(2 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.9
(3 ratings)
10.0
(2 ratings)
User Testimonials
Frame.ioThomson Reuters HighQ
Likelihood to Recommend
Frame.io
By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
Read full review
Thomson Reuters
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Read full review
Pros
Frame.io
  • Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
  • Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
  • Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
  • Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
Read full review
Thomson Reuters
  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
Read full review
Cons
Frame.io
  • Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
  • Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.
Read full review
Thomson Reuters
  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
Read full review
Usability
Frame.io
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
Read full review
Thomson Reuters
No answers on this topic
Support Rating
Frame.io
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
Read full review
Thomson Reuters
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
Read full review
Alternatives Considered
Frame.io
Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
Read full review
Thomson Reuters
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
Read full review
Return on Investment
Frame.io
  • Frame.io has allowed the team to collaborate on our own schedules
  • Frame.io has allowed the team to collaborate remotely
  • Frame.io has allowed us to share content with clients for feedback before publishing
Read full review
Thomson Reuters
  • Permits fairly simple administration by a single person for hundreds of Extranets
  • One shop stopping for reliable, secure document sharing and signing with external parties
  • Simple enough to use that internal and external users do not need training to take advantage of the product.
Read full review
ScreenShots