What users are saying about
192 Ratings
3 Ratings
192 Ratings
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Score 8.2 out of 100
3 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Customization

    6.1

    FreshBooks

    61%

    Hiveage

    Feature Set Not Supported
    N/A
    FreshBooks ranks higher in 2/2 features

    API for custom integration

    6.0
    60%
    26 Ratings
    N/A
    0 Ratings

    Plug-ins

    6.3
    63%
    22 Ratings
    N/A
    0 Ratings

    Security

    8.7

    FreshBooks

    87%

    Hiveage

    Feature Set Not Supported
    N/A
    FreshBooks ranks higher in 2/2 features

    Single sign-on capability

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    7.4
    74%
    37 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    6.6

    FreshBooks

    66%

    Hiveage

    Feature Set Not Supported
    N/A
    FreshBooks ranks higher in 3/3 features

    Dashboards

    7.8
    78%
    50 Ratings
    N/A
    0 Ratings

    Standard reports

    7.1
    71%
    48 Ratings
    N/A
    0 Ratings

    Custom reports

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    General Ledger and Configurable Accounting

    7.2

    FreshBooks

    72%

    Hiveage

    Feature Set Not Supported
    N/A
    FreshBooks ranks higher in 9/9 features

    Accounts payable

    5.3
    53%
    35 Ratings
    N/A
    0 Ratings

    Accounts receivable

    7.4
    74%
    49 Ratings
    N/A
    0 Ratings

    Cash management

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Bank reconciliation

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Expense management

    7.3
    73%
    45 Ratings
    N/A
    0 Ratings

    Time tracking

    8.9
    89%
    38 Ratings
    N/A
    0 Ratings

    Multi-currency support

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Regulations compliance

    6.0
    60%
    17 Ratings
    N/A
    0 Ratings

    Self-service portal

    9.1
    91%
    3 Ratings
    N/A
    0 Ratings

    Order Management

    7.8

    FreshBooks

    78%

    Hiveage

    Feature Set Not Supported
    N/A
    FreshBooks ranks higher in 4/4 features

    Pricing

    7.1
    71%
    33 Ratings
    N/A
    0 Ratings

    Order entry

    8.0
    80%
    33 Ratings
    N/A
    0 Ratings

    Credit card processing

    6.0
    60%
    34 Ratings
    N/A
    0 Ratings

    Cost of goods sold

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Hiveage is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.3

    FreshBooks

    63%
    67 Ratings
    8.0

    Hiveage

    80%
    1 Rating

    Likelihood to Renew

    7.6

    FreshBooks

    76%
    18 Ratings

    Hiveage

    N/A
    0 Ratings

    Usability

    6.5

    FreshBooks

    65%
    13 Ratings

    Hiveage

    N/A
    0 Ratings

    Availability

    10.0

    FreshBooks

    100%
    4 Ratings

    Hiveage

    N/A
    0 Ratings

    Performance

    8.0

    FreshBooks

    80%
    2 Ratings

    Hiveage

    N/A
    0 Ratings

    Support Rating

    7.5

    FreshBooks

    75%
    13 Ratings

    Hiveage

    N/A
    0 Ratings

    Implementation Rating

    10.0

    FreshBooks

    100%
    2 Ratings

    Hiveage

    N/A
    0 Ratings

    Likelihood to Recommend

    FreshBooks

    FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
    Read full review

    Vesess

    For a very small business or a freelancer this is an excellent billing/invoicing system. Easy to get set up and configured quickly so you can get paid online quickly. It works very well for what it is intended. But for a growing small business it doesn't have the more complex accounting/bookkeeping features you might need. There is some limitation to customization as well.
    Read full review

    Pros

    FreshBooks

    • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
    • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&amp;L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
    • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
    Read full review

    Vesess

    • Setting up to receive online payments from a number of payment processors was quick and easy, and the range of processors was excellent.
    • Invoicing and recurring invoicing were easy and straightforward to use, and clients liked it as well.
    • The entire system is user-friendly and very easy to use for anyone. It has all the basics you need for billing/invoicing for a small business and is especially ideal for freelancers.
    Read full review

    Cons

    FreshBooks

    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review

    Vesess

    • Mobile app still needed some work, but they were going in the right direction.
    • Would like to see them add more accounting/bookkeeping functions.
    • Preferred the old pricing structure vs the current one.
    Read full review

    Pricing Details

    FreshBooks

    Starting Price

    $0

    Editions & Modules

    FreshBooks editions and modules pricing
    EditionModules
    Lite$4.501
    Plus$7.502
    Premium$153
    SelectCustom Pricing4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Hiveage

    Starting Price

    $16 per month

    Editions & Modules

    Hiveage editions and modules pricing
    EditionModules
    Free01
    Basic$162
    Pro$253
    Plus$424

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    With the free trial, you can use Hiveage at no charge for 14 days (no credit card required). After your trial is up, you can choose from one of several paid plans or the free plan. If you’re not ready to subscribe, no problem: your invoices, expenses, and other data will be securely stored (and available for export) in case you decide to upgrade later on.

    Likelihood to Renew

    FreshBooks

    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review

    Vesess

    No answers on this topic

    Usability

    FreshBooks

    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Read full review

    Vesess

    No answers on this topic

    Reliability and Availability

    FreshBooks

    FreshBooks is easy to use and always works!
    Read full review

    Vesess

    No answers on this topic

    Support Rating

    FreshBooks

    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Read full review

    Vesess

    No answers on this topic

    Implementation Rating

    FreshBooks

    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review

    Vesess

    No answers on this topic

    Alternatives Considered

    FreshBooks

    We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

    At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
    Read full review

    Vesess

    Hiveage and FreshBooks are actually pretty comparable. I tested both before choosing Hiveage. At the time that I chose Hiveage, the reason for choosing it was that the pricing was cheaper with their old pricing structure (you could select what features you did and didn't need as "modules" and just pay for what you used). The pricing is now comparable and both offer the same features, and similar ease-of-use.
    Read full review

    Return on Investment

    FreshBooks

    • Freshbooks saves me time compared to when I managed to invoice without an app.
    • Freshbooks make keeping my invoices organized which saves me time.
    • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
    Read full review

    Vesess

    • Hiveage was perfect for my small business when I was smaller, and it worked well to get invoices paid online from clients quickly and easily.
    • The invoices were professional-looking, and the ease of use to make payments made clients happy.
    • Keeping track of time for billing to specific projects was advantageous as well.
    Read full review

    Screenshots

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