What users are saying about
173 Ratings
3 Ratings
173 Ratings
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Score 8.2 out of 100
3 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills.It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Sandra Ikegwuonu | TrustRadius Reviewer

Hiveage

For a very small business or a freelancer this is an excellent billing/invoicing system. Easy to get set up and configured quickly so you can get paid online quickly. It works very well for what it is intended. But for a growing small business it doesn't have the more complex accounting/bookkeeping features you might need. There is some limitation to customization as well.
Jen Garfinkel-Canseco | TrustRadius Reviewer

Feature Rating Comparison

Customization

FreshBooks
7.2
Hiveage
API for custom integration
FreshBooks
5.8
Hiveage
Plug-ins
FreshBooks
8.7
Hiveage

Security

FreshBooks
8.7
Hiveage
Single sign-on capability
FreshBooks
10.0
Hiveage
Role-based user permissions
FreshBooks
7.3
Hiveage

Reporting & Analytics

FreshBooks
7.1
Hiveage
Dashboards
FreshBooks
8.4
Hiveage
Standard reports
FreshBooks
8.1
Hiveage
Custom reports
FreshBooks
4.8
Hiveage

General Ledger and Configurable Accounting

FreshBooks
7.7
Hiveage
Accounts payable
FreshBooks
8.5
Hiveage
Accounts receivable
FreshBooks
8.5
Hiveage
Cash management
FreshBooks
7.0
Hiveage
Bank reconciliation
FreshBooks
7.0
Hiveage
Expense management
FreshBooks
7.8
Hiveage
Time tracking
FreshBooks
7.7
Hiveage
Multi-currency support
FreshBooks
7.0
Hiveage
Regulations compliance
FreshBooks
6.4
Hiveage
Self-service portal
FreshBooks
9.1
Hiveage

Order Management

FreshBooks
8.5
Hiveage
Pricing
FreshBooks
7.8
Hiveage
Order entry
FreshBooks
7.6
Hiveage
Credit card processing
FreshBooks
8.4
Hiveage
Cost of goods sold
FreshBooks
10.0
Hiveage

Pros

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Kathleen Allardyce | TrustRadius Reviewer

Hiveage

  • Setting up to receive online payments from a number of payment processors was quick and easy, and the range of processors was excellent.
  • Invoicing and recurring invoicing were easy and straightforward to use, and clients liked it as well.
  • The entire system is user-friendly and very easy to use for anyone. It has all the basics you need for billing/invoicing for a small business and is especially ideal for freelancers.
Jen Garfinkel-Canseco | TrustRadius Reviewer

Cons

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Raylene Wall | TrustRadius Reviewer

Hiveage

  • Mobile app still needed some work, but they were going in the right direction.
  • Would like to see them add more accounting/bookkeeping functions.
  • Preferred the old pricing structure vs the current one.
Jen Garfinkel-Canseco | TrustRadius Reviewer

Likelihood to Renew

FreshBooks

FreshBooks 7.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Stan Zaslavsky ★ 3D Visuals for Projects | TrustRadius Reviewer

Hiveage

No score
No answers yet
No answers on this topic

Usability

FreshBooks

FreshBooks 8.3
Based on 11 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez | TrustRadius Reviewer

Hiveage

No score
No answers yet
No answers on this topic

Reliability and Availability

FreshBooks

FreshBooks 10.0
Based on 4 answers
FreshBooks is easy to use and always works!
Matt Franko | TrustRadius Reviewer

Hiveage

No score
No answers yet
No answers on this topic

Support Rating

FreshBooks

FreshBooks 9.1
Based on 11 answers
They told us about the recent acquisition of a Mexican company in order to accelerate the implementation of compliance with Mexican needs, in addition to being able to make payroll and compliance with Mexican taxes. We look forward to this to re-evaluate and use it with our clients with affiliates in Mexico.
Anonymous | TrustRadius Reviewer

Hiveage

No score
No answers yet
No answers on this topic

Implementation Rating

FreshBooks

FreshBooks 10.0
Based on 2 answers
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce | TrustRadius Reviewer

Hiveage

No score
No answers yet
No answers on this topic

Alternatives Considered

FreshBooks

I selected FreshBooks because it combined Toggl, Harvest and Quickbooks features into a single system. This simple move allowed for me to save money on the tools and in turn bring all client data into a single portal.
FreshBooks is easy to use and automatically generates the accounts based on available data!
Anonymous | TrustRadius Reviewer

Hiveage

Hiveage and FreshBooks are actually pretty comparable. I tested both before choosing Hiveage. At the time that I chose Hiveage, the reason for choosing it was that the pricing was cheaper with their old pricing structure (you could select what features you did and didn't need as "modules" and just pay for what you used). The pricing is now comparable and both offer the same features, and similar ease-of-use.
Jen Garfinkel-Canseco | TrustRadius Reviewer

Return on Investment

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Mike Calabro | TrustRadius Reviewer

Hiveage

  • Hiveage was perfect for my small business when I was smaller, and it worked well to get invoices paid online from clients quickly and easily.
  • The invoices were professional-looking, and the ease of use to make payments made clients happy.
  • Keeping track of time for billing to specific projects was advantageous as well.
Jen Garfinkel-Canseco | TrustRadius Reviewer

Screenshots

Pricing Details

FreshBooks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreshBooks Editions & Modules

Edition
Lite$4.501
Plus$7.501
Premium$151
SelectCustom Pricing
  1. per month
  2. none
Additional Pricing Details

Hiveage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hiveage Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

FreshBooks
7.7
Hiveage
8.0

Likelihood to Renew

FreshBooks
7.6
Hiveage

Usability

FreshBooks
8.3
Hiveage

Reliability and Availability

FreshBooks
10.0
Hiveage

Performance

FreshBooks
8.0
Hiveage

Support Rating

FreshBooks
9.1
Hiveage

Implementation Rating

FreshBooks
10.0
Hiveage

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