What users are saying about
1 Rating
Top Rated
96 Ratings
1 Rating
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Score 8 out of 100
Top Rated
96 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

germain CRT

It is perfectly suited for keeping all your developers up-to-date with the latest best practices. In the case of a really huge system, the possibility to identify the most critical line of script that needs to be fixed for the most severe production issues is a huge benefit. It will not be that useful for smaller projects with just a few people in the project team.
Anonymous | TrustRadius Reviewer

SCOM

More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

germain CRT
8.0
SCOM
7.4
Application monitoring
germain CRT
10.0
SCOM
7.7
Database monitoring
germain CRT
9.0
SCOM
7.7
Threshold alerts
germain CRT
7.0
SCOM
8.2
Predictive capabilities
germain CRT
6.0
SCOM
7.1
Application performance management console
germain CRT
7.0
SCOM
6.7
Collaboration tools
germain CRT
8.0
SCOM
5.7
Out-of-the box templates to monitor applications
germain CRT
8.0
SCOM
7.3
Application dependency mapping and thresholding
germain CRT
9.0
SCOM
6.8
Virtualization monitoring
germain CRT
7.0
SCOM
7.4
Server availability and performance monitoring
germain CRT
10.0
SCOM
8.6
Server usage monitoring and capacity forecasting
germain CRT
7.0
SCOM
8.2
IT Asset Discovery
germain CRT
8.0
SCOM
7.5

Pros

germain CRT

  • It provides contextual information so you can reproduce any issue and validate a fix on test environments.
  • It allows us to identify misbehaving application code or business objects that cause application slowdowns and crashes.
Anonymous | TrustRadius Reviewer

SCOM

  • Pick real-time health data from a large number of systems through their agent services installed on those remote systems.
  • Have the ability to directly create an incident in snow with its SCOM-SNOW Integration pack.
  • Have the capability to design activities to perform actions on apps or infrastructure components directly from SCOM Dashboard.
Anonymous | TrustRadius Reviewer

Cons

germain CRT

  • Email alerts configuration is not user-friendly
  • Tuning recommendations that are provided by germain CRT are not always right.
Anonymous | TrustRadius Reviewer

SCOM

  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
Anonymous | TrustRadius Reviewer

Support Rating

germain CRT

germain CRT 9.0
Based on 2 answers
We cannot have any complaints regarding support provided for our deployments by germain CRT. We had some worries that with such big ecosystems of plugins issues are imminent, but it really only takes a few minutes for you to add a new plugin and germain CRT support team is happy to do it for you.
Anonymous | TrustRadius Reviewer

SCOM

SCOM 7.9
Based on 12 answers
We are very pleased with the support provided by the Microsoft System Center Operations Manager team. At first, we were quite hesitant to contact support, but the support team showed a very proactive approach and helped with a bunch of issues which would be much harder to overcome on our own, especially when deploying the platform for the first time.
Anonymous | TrustRadius Reviewer

Alternatives Considered

germain CRT

germain CRT has a richer set of features when compared with its competition. The pricing policy of germain CRT works better for our type of products. The free trial allowed us to thoroughly evaluate if required features can be found and integrated to our advantage. Availability of both on-premise and cloud deployments is very important for us and not every vendor has it.
Anonymous | TrustRadius Reviewer

SCOM

We didn't consider any other alternatives, nor did we try or demo any other product prior to our purchase of SCOM. I know there are several other products out that perform many of the same functions and more such as SolarWinds, however, those products are pricey as well and we decided to stick with the Microsoft product in the end.
Joe Spradlin | TrustRadius Reviewer

Return on Investment

germain CRT

  • germain CRT real-time insights helped us to improve our product UX and technology performance.
  • We significantly decreased cost of downtime and downtime itself.
Anonymous | TrustRadius Reviewer

SCOM

  • We wanted to make sure that updates and patches deployed are actually successfully installed on devices and other tools cannot match SCOM for detailed feedback on deployment status.
  • We can now confidently provide management and security teams on successful update of security patches with high accuracy.
  • Deployment complexity took over a year to fully implement all necessary features with help of consultants and in house teams. Wish it was simpler.
Anonymous | TrustRadius Reviewer

Pricing Details

germain CRT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SCOM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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