GFI HelpDesk vs. JitBit Help Desk
GFI HelpDesk vs. JitBit Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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GFI HelpDesk | N/A | GFI HelpDesk is self hosted service desk software that consolidates and integrates support functionality. It enables customers to log tickets through email, chat or other applications and track them to know they’re being addressed. Staff can see, create, assign and close support tickets. People inside a company can collaborate through helpdesk notes to solve issues. And teams can create rules for automatic responses or routing based on ticket properties, ticket content, or the type of customer. | N/A | |
JitBit Help Desk | Small Businesses (1-50 employees) | JitBit Help Desk from JitBit Software is a cloud-based or installed help desk solution with a ticketing system, knowledge base, and related features. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
GFI HelpDesk | JitBit Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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GFI HelpDesk | JitBit Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
GFI HelpDesk | JitBit Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (4 ratings) |
GFI HelpDesk | JitBit Help Desk | |
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Likelihood to Recommend | GFI Software No answers on this topic | JitBit Software |
Pros | GFI Software No answers on this topic | JitBit Software |
Cons | GFI Software No answers on this topic | JitBit Software |
Alternatives Considered | GFI Software No answers on this topic | JitBit Software |
Return on Investment | GFI Software No answers on this topic | JitBit Software |
ScreenShots |