Gong vs. Salesloft

Appropriate when: There's some kind of repetition and success formula that you're trying to find out. You have a big team, and you're trying to find something that works. Then gong will be helpful. In my experience, B2B SaaS will almost always benefit from it. Less well suited when: You're making big deals over a small number of very specific clients. I worked for a little bit in government and oil&gas deals, and everything in each deal varies wildly - can't see gong being that big of a help here.

Incentivized

Salesloft was great if you were sending out an email to prospects or clients that needed to go to more than 10 people. I loved using salesloft for mail merges going to over 100 people, because it helps you personalize those emails but still get them all out in a quick and organized manner

• Call recording: you can see a transcript and also set-up trackers for keywords like competitor names being mentioned.
• Active conversations in accounts: I get email reports on all active conversations that have happened with Gong so I can see across the Global team what meetings the team are having and make sure we are coordinated on large strategic accounts.
• Call sharing/collaboration: the native integration with Slack means I can tag and talk to my team about calls via slack messages, and then the conversation will still appear in Gong and vice versa. This helps my team receive feedback where they are working and removes the need to check Gong to see if there is feedback there. This helps reduce tech fatigue.

Incentivized

• User-Interface: I think it has a great layout and is easy, friendly to use.
• Cadences: These make it super easy/efficient to organize your prospects and customers.
• Email: The email features are great which make it easier when you can have certain templates to choose from or snippets.

Incentivized

• Notes in app - there needs to be an option to download your notes or a better formatted copy/paste for this function.
• Transcript - make this downloadable so it can be copied/pasted/reformatted for CSM's who have to input notes into other systems.

Incentivized

• With great tools comes great responsibility - you NEED training and enablement for this tool.
• Being able to get a dialer phone number in a desired area is spotty, some of our major markets never have a number available in that area code.
• It'd be great if we could change the Person layouts - there's information that we'd like to display and we're limited to just showing a few custom fields.

Incentivized

I gave this rating because Gong is the best Conversation Intelligence software in the Marketing. It is efficient, user-friendly and easy to integrate

Incentivized

The renewal really depends on who the client is. SalesLoft works for some clients better than others.

Incentivized

I think it's very easy to use and navigate. Occasionally, I find something things harder to find or I am unsure of their meaning. The Gong support team though are excellent and will quickly help with answers or jump on a call to review where you are at. Generally, an easy to use tool.

Incentivized

SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.

Incentivized

I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt

Incentivized

I wasn't part of the team that implemented. I tapped "eight" above, because an alert appeared in the screen saying that this question was required.

Incentivized

The Gong video library is much easier to navigate. I like that everything is saved in one place that I can navigate instead of separate video files that I have to download. I also think it's really cool that our whole company can access and watch each other's meetings and videos. I sometimes watch videos of customer calls with the sales team when an account is being passed to me to get a better idea of what they've already discussed with our teams, and I'll watch calls where coworkers have discussed similar topics to what I'm working on to train myself on different subject areas. I enjoy how Gong promotes greater transparency within the company and greater collaboration between teams as a result.

Incentivized

we used Yesware mainly to create template emails and to see the opening of our emails. SalesLoft is winning by far as the product is much more complete, allows more automation, calendar functionality and so on. Our company selected SalesLoft because it was recommended to us and it has honestly changed my daily job.

Incentivized

I was not involved with the process

Incentivized

I was not involved with the process

Incentivized

• It helps me save time and push deals forward.
• It helps me track my deals and align more with pipeline and actual forecasting.
• It positively impacts the training and knowledge sharing with new hires and tenured reps.
• It helps to have a history of performance to better acknowledge praise and accomplishment within reps.

• Improved Productivity - saving time on admin duties like booking meetings or sending emails at the "right" times each week.
• Increased email responses - seeing when prospects open my emails and contacting them shortly after is a godsend, especially because there is a new Seismic integration that allows me to see how long they viewed supporting documents or proposals.
• Opportunity Tracking - the stages and tags that are under each person in SalesLoft allow me to review all of the actions I've taken with a prospect without having to dig through old email chains.

Incentivized