Google Forms vs. SurveyMonkey vs. Wufoo

Google Forms

948 Reviews and Ratings

SurveyMonkey

1090 Reviews and Ratings

Wufoo

120 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Google Forms	Score 8.5 out of 10	N/A	Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…	N/A
SurveyMonkey	Score 8.2 out of 10	N/A	SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.	$99 per month
Wufoo	Score 9.0 out of 10	N/A	Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.	$0

Pricing

Google Forms

SurveyMonkey

Wufoo

Editions & Modules

No answers on this topic

Team Advantage: $25
per month (billed annually) per user (starting at 3 users)
Team Premier: $75
per month (billed annually) per user (starting at 3 users)
Standard Monthly: $99
per month
Individual Plan - Advantage Annual: $468
per year
Individual Plan - Premier Annual: $1,428
per year

Free: $0
Starter: $14.08
per month
Professional: $29.08
per month
Advanced: $74.08
per month
Ultimate: $183.25
per month

Offerings

Pricing Offerings
Google Forms	SurveyMonkey	Wufoo
Free Trial
No	No	No
Free/Freemium Version
No	Yes	No
Premium Consulting/Integration Services
No	No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Google Forms	SurveyMonkey	Wufoo
Considered Multiple Products	Google Forms TC Tiffany Consalvo Practice Administrator Chose Google Forms Google Forms has been much easier to use for our team since we already use Google for other services. The integration between their products works well for what we needed. SurveyMonkey is what we used in the past. They were easy to set up and send out to our team, however, … Incentivized Helpful? WM Wesley McClure Director of Admissions Chose Google Forms Previously I have used SurveyMonkey, a paid survey program, for similar tasks that we can perform with Google Forms for free. For the level of use we had, Google Forms made more sense. Incentivized Helpful? Verified User Administrative Assistant Chose Google Forms SurveyMonkey has a lot more features to customize your form, but using Google Forms is just the easiest method because it's already connected to our Gmail accounts. Incentivized Helpful? Michael Chow Learning Experience Designer / Graphic Designer Chose Google Forms If I was basing the design element on a Google Forms vs their nearest competitor, SurveyMonkey, Hands down, SurveyMonkey has them beat. If I want something quick to load, I don't care about the design Google Forms is the way to go. The forms themselves aren't being sent outside … Incentivized Helpful? Verified User Employee Chose Google Forms Google Forms is like SurveyMonkey, but with a fraction of the features. It does feel like an underpowered SurveyMonkey, but it is much more affordable. The free version of Google Forms is fine for smaller internal surveys, but if you needed to do usability testing or utilize … Incentivized Helpful? Verified User Board Member Chose Google Forms Google Forms is much more simple and straightforward than Qualtrics or SurveyMonkey. Google Forms also integrates with Google Drive where data can be stored alongside other important and related documents and materials. Incentivized Helpful? BS Brett Schenker Email Deliverability Specialist Chose Google Forms SurveyMonkey is great but it costs money to get its full power while Google Forms can do a lot of the same but for free. When it comes to simply surveys/data intake, Google Forms is far easier to use and much cheaper. Incentivized Helpful? Verified User Professional Chose Google Forms Google Forms is easy to use and affordable. The biggest benefit, however, is that our organization already uses other Google products heavily. Because of this Google Forms was our top choice. Some smaller departments in our organization still use other solutions, such as SurveyM… Incentivized Helpful? Andrea Hester Director Of Operations Chose Google Forms Google Forms is more basic than Typeform in terms of design style options and flexibility, but it has an easier-to-use interface. It is slightly less robust in terms of logic and crowd-sourced responses than SurveyMonkey. In general, it's a good option for generating a quick, … Incentivized Helpful? Liz Duffié VP, People & Culture Chose Google Forms I use both SurveyMonkey and Google Forms. Google Forms are nice for quick and simple everyday information collecting. SurveyMonkey is used for a more robust detailed information collecting where I can dive into analytics/results in a more detailed manner. Incentivized Helpful? Maria Sergeeva UX and Content Designer Chose Google Forms SurveyMonkey works well for serious surveys, but it would be too difficult and expensive to use it for every small event. QuestionPro Live Polls is also good, but it is primarily used during specific events, such as Zoom webinars, to collect questions from participants. Google … Helpful? Verified User Manager Chose Google Forms Google Forms is much easier to use than other form/survey platforms like Qualtrics or SurveyMonkey. While the others have much more advanced features, Google Forms can handle about 90% of the forms/surveys that I create. Incentivized Helpful? Verified User Employee Chose Google Forms Google Forms excels at offering a simple way to collect data; however, it lacks robust features like logic questions, email communications (beyond an email confirmation), or dynamic functionality like the ability for respondents to edit responses. For some use cases, the … Incentivized Helpful? Verified User General Manager Chose Google Forms Google Forms is the low cost, easy to use option. In reality, this positions Google Forms as truly a unique product. The only instance where Google Forms doesn’t apply is when you need to source respondents or need to conduct live interviews. But, Google Forms is the best for … Incentivized Helpful? Verified User Administrator Chose Google Forms They are pretty similar, but Google Forms is better from a cost perspective. They are both simple to use and are great options for creating + sending out surveys. Incentivized Helpful? Shannon Allen Recruiter Chose Google Forms For strictly forms with data driven insights Google forms is the most efficient and hands down easiest choice to go with. It offers a ton of vast and robust features that helps with integrations and many more. Incentivized Helpful? Caroline Dobson Human Resources Generalist Chose Google Forms Google Forms is a much more basic tool for collecting feedback. It's better for small events or very basic responses. Survey Monkey is better for getting in-depth insights into data, including insights trends and a better presentation of the data in exportable graphs. But … Incentivized Helpful? AC Anomita Chandra Business Analyst Chose Google Forms I selected Google Forms because of its efficient and quick customer service. I had used other platforms earlier and had trouble connecting with their team for issues. Incentivized Helpful? Verified User Professional Chose Google Forms Google Forms is great because it is free and easy to use. Formative has great features because it is able to give live feedback of responses and it has multiple question types but it is also expensive to subscribe to. Google Forms is very powerful because, in addition to the … Incentivized Helpful? Verified User Employee Chose Google Forms Google Forms definitely isn't as robust as some of the more professional tools out there. However, in my experience, I usually don't need a robust survey tool. I just need to quickly set up a survey or screener. In addition, I love how simple it is to add collaborators to … Incentivized Helpful? WM Wesley MIller Teacher Chose Google Forms I have used Survey Monkey in the past to conduct surveys. Google Forms has so much more capabilities than Survey Monkey and is much easier to use. Survey Monkey served mainly as a platform to conduct surveys, but Google Forms offers more than just surveys. It's an incredible … Incentivized Helpful? Verified User Employee Chose Google Forms I like Google Forms more than Survey Monkey. Especially for a company that uses G-Suite, it's easy to have everything under the Google umbrella under one platform. I don't think there's another platform that is as simple and to the point as Google Forms. Again, it's not … Incentivized Helpful? Verified User C-Level Executive Chose Google Forms For being free, Google Forms does a lot of the same things. Incentivized Helpful? Becca Guler Learning Specialist Chose Google Forms Survey Monkey works well for basic polls and standard surveys, but it does not have a quiz/assessment format and doesn't work well for things like activity/event registration and sign up. Survey Monkey also has a limit on how many responses you can gather with a free account … Incentivized Helpful?	SurveyMonkey Verified User Analyst Chose SurveyMonkey I especially like the advantage of Google Forms with collaborations on the survey. You can add as many questions as you want. SurveyMonkey's help features are although easier to use. SurveyMonkey itself is also easier to use. Google Forms is a little more cumbersome to work … Incentivized Helpful? GW george wilson Online Learning Manager Chose SurveyMonkey I have only really used SurveyMonkey (I used Google Forms for a day and I did not know how to use it correctly), so I cannot give an opinion about another platform, except that the process with Google Forms was a bit tangled so that's why I abandoned it. But the truth is that … Incentivized Helpful? Eldad Arad Center of Excellence lead Chose SurveyMonkey I once tried the survey feature of SharePoint (2010). It was far too complicated to build the survey, I didn't even get to the distribution options. So, even though we pay for SP, we still pay also for SurveyMonkey too. I know Google Forms is an easy to use and cheap (not to … Incentivized Helpful? Verified User Manager Chose SurveyMonkey SurveyMonkey is much easier to use, with more branding templates, form templates, and easy tracking of results, as well as results exports. In actual use, SurveyMonkey has had a heavy preference by our team, so much so that Google Forms are no longer used at all. Incentivized Helpful? Verified User Employee Chose SurveyMonkey We use Google Forms for giving shout outs at the beginning of each work week- I can't do a true comparison of Google Forms and SurveyMonkey because we use the products for two different purposes, but in general, I feel that SurveyMonkey is a better platform and also has more … Incentivized Helpful? Kelsie Hamilton Program Associate Chose SurveyMonkey We actually use Google Forms more often than SurveyMonkey because it's free; however, for our bigger annual projects we usually switch to SurveyMonkey. We select SurveyMonkey when we're not needing to collaborate as much and when we need to be able to ask our questions in more … Incentivized Helpful? Verified User Team Lead Chose SurveyMonkey While Google Forms is free, the ability to design and customize forms/surveys would prove to be beneficial to the end user. Google Forms is very limited to multiple editors while SurveyMonkey provides viewing, editing, and commenting to editors. Additionally, the access to 200 … Incentivized Helpful? Vinicius Andrade UI/UX Designer Chose SurveyMonkey The level of options compared to Google Forms, and the regionalized prices compared to Typeform. Incentivized Helpful? Verified User Vice-President Chose SurveyMonkey In my opinion, SurveyMonkey is the gold standard. Google Forms and Google Surveys, while being able to connect easily to other Google tools, are not as adept or intuitive as SurveyMonkey is. Google is trying to be all things for all people, and while it does a lot of those … Incentivized Helpful? VC Vasilii Chistyakov Owner Chose SurveyMonkey Compared to Google Forms, it is easier to create a beautiful design for a survey form in SurveyMonkey. Incentivized Helpful? TC Tiffany Consalvo Practice Administrator Chose SurveyMonkey SurveyMonkey has more analytic data options than what I found using Google Forms. Otherwise, if you use the Google Suite of products you may find it easier to just use Google Forms. When it comes to our website forms we have switched to JotForm as it has a better display on our … Incentivized Helpful? Verified User Program Manager Chose SurveyMonkey SurveyMonkey is the least used between Wufoo, Titan Forms, and Google Forms. It is a solid program, however, for our uses the other programs provide additional features such as syncing to our CRM database, accepting Stripe payments, or automatically syncing with my already … Incentivized Helpful? Andrea Hester Director Of Operations Chose SurveyMonkey SurveyMonkey has the most options in terms of available question formats, analysis and participant tracking, and customizability. Google Forms is a more basic interface with fewer options for tracking and analysis, and Typeform is better in terms of design and branding options … Incentivized Helpful? Verified User Analyst Chose SurveyMonkey Building forms on SurveyMonkey is much easier and prettier than it is with HubSpot CRM, although I love that form responses map to our contact properties in HubSpot. Google Forms is less professional and clean looking and feeling than SurveyMonkey. I wouldn't want to put a … Incentivized Helpful? CP Curtis Pierre Regional HR Manager Chose SurveyMonkey The tool is free, but we selected SurveyMonkey because we were able to easily pull the data and do the analysis. Incentivized Helpful? Caroline Dobson Human Resources Generalist Chose SurveyMonkey SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is … Incentivized Helpful? Mitchell Terpstra Copywriter + Marketing Strategist Chose SurveyMonkey Honestly, SurveyMonkey was on our radar before most of these other options, and as it has met basically all our needs, we've felt no need to switch. For the record, Typeform's interfaces for their surveys are much more beautiful and enjoyable to use. Incentivized Helpful? Verified User Professional Chose SurveyMonkey SurveyMonkey stands with the best in terms of its ease of use, features, and strength in getting the job done. Incentivized Helpful? Miguel Brito Director de Marketing en Festejos Car-Yan. C.A. Chose SurveyMonkey I like both tools. I think they do their job well, but Survey Monkeys has much better templates and they make you look like a professional. The facility that offers you to send surveys by mail, is what I liked the most. It is a program that is easy to use and you do not need to … Incentivized Helpful? Jamie Bell Administrative Professional Sr. Chose SurveyMonkey Opportunity to gather much more specific information with different ways to ask questions and break them down. Incentivized Helpful?	Wufoo Katelyn Ludwig Digital Marketing & Communications Chose Wufoo SurveyMonkey was not nearly as flexible from a design perspective, and it would not allow us to integrate within our current site. Wufoo was the only product that was cost effective, customizable, and easy to use. As we got more involved in the tool, we were continually … Helpful? Verified User Program Manager Chose Wufoo We have used Google Forms in the past as well and we do like it's ability to populate a google drive spreadsheet immediately that can be shared with an entire committee. We do have a lot of long term use forms though that wufoo has more stability for maintaining. Incentivized Helpful? Sarah Strenio Operations Associate Chose Wufoo Pro-Wufoo Google Forms is too simple in its field options for my organization's purposes. Wufoo has pre-formatted fields to collect phone numbers, email addresses, and first/last names. These fields do not allow submission without these fields formatted properly, reducing typos. … Helpful? Isaac Nuell Conference Planner Chose Wufoo Wufoo has an unparalleled ease of use. It's a simple to follow layout and support staff are accessible within an hour window almost without fail. The forms are more dynamic and easy to set up than either Google Forms or Salsa Labs based registration, but unlike Salsa Labs, the … Incentivized Helpful? Verified User Administrative Assistant Chose Wufoo SurveyMonkey does not hold a candle to Wufoo. Incentivized Helpful? Verified User Project Manager Chose Wufoo Wufoo is superior while Google Forms are very basic and limited. They also don't embed well. Incentivized Helpful? Justin Moore Assistant Director Of Admissions Chose Wufoo In terms of building reports, Wufoo is very similar to Google Forms. Both have the capability to edit live forms and immediately share them. Wufoo offers a few more features than Google Forms does as well. Overall, our department has looked at both options and continues to use … Incentivized Helpful? Raphael Sanguinete Sócio-fundador e Produtor Executivo Chose Wufoo I think out of these apps, Wufoo and SurveyMonkey maybe are the ones with more robust and complex features. But neither has a design so beautiful as Typeform, nor the simplicity of creating and answering surveys in Google Forms. Usually I use: - Typeform for small and more … Incentivized Helpful? Verified User Professional Chose Wufoo I do believe SurveyMonkey owns Wufoo, but ultimately the prorated discount for non-profits is what lead us to choose Wufoo. Incentivized Helpful? page V CEO (Chief Executive Officer) Chose Wufoo For companies who want budget-friendly, customizable forms software that allowed them flexibility and ease of use (where design did not matter), our first recommendation would be Wufoo. Wufoo has all the integrations and capabilities that Typeform has - with more, actually. The … Incentivized Helpful? Verified User Account Manager Chose Wufoo Both are good basic options. While Google Forms is free, Wufoo provides a free version with premium options. Wufoo has additional customization options such as logos, backgrounds, and other visual changes. Both offer analytics abilities to digest the data and to find common … Incentivized Helpful? Dimitris Rakopoulos Partner, CRM Director Chose Wufoo Wufoo lacks the intricate features that SurveyMonkey has in terms of customization, survey login, reporting, and analysis. However, it provides an excellent, easy-to-use way to create forms and surveys/polls for customers that require little effort for such tasks. In many … Incentivized Helpful? Verified User Program Manager Chose Wufoo Wufoo is more robust than Survey Monkey and has more question/answer options. Wufoo also has more customization options for a cleaner, more professional experience for the user when compared to Survey Monkey and Google Forms. Incentivized Helpful? Steven Hope Product Manager Chose Wufoo Easy to use, simple design, efficient controls. Incentivized Helpful? Debbie Gillum Marketing and Digital Communications Specialist Chose Wufoo It was the most affordable, easiest to use and best product that we researched and evaluated. We liked the interface of it, how you could make multiple accounts, the different theme options you could choose from and how easy it was to share your form. We needed something we … Incentivized Helpful? Verified User Director Chose Wufoo Wufoo sends all the customer responses to my email and I don't continually need to log in to see if any new information came in. With Surveymonkey I have to sign in to get a link or send out an email with the survey link, and with Wufoo I add a link once to a website and anyone … Helpful? Verified User Strategist Chose Wufoo When I researched Wufoo in 2008, it was easier on the eyes for the survey creator and respondent than SurveyMonkey. Wufoo also allows questions to have hyperlinks and images. Google Forms does not. Incentivized Helpful? Nick Seagers Operations Director Chose Wufoo We have used SurveyMonkey in the past (and currently as well) but for most of our needs, Wufoo is preferred for data collection. Helpful?

Features

Google Forms

SurveyMonkey

Wufoo

Survey Format & Appearance

Comparison of Survey Format & Appearance features of Product A and Product B
	Google Forms 6.6 122 Ratings 19% below category average	SurveyMonkey 7.2 76 Ratings 10% below category average	Wufoo 7.5 34 Ratings 6% below category average
Survey templates	7.7113 Ratings	8.075 Ratings	8.028 Ratings
Themes	6.0111 Ratings	7.367 Ratings	4.531 Ratings
Custom logo/branding	6.199 Ratings	6.367 Ratings	10.033 Ratings

Survey Content

Comparison of Survey Content features of Product A and Product B
	Google Forms 8.1 120 Ratings 5% below category average	SurveyMonkey 7.6 78 Ratings 11% below category average	Wufoo 7.7 32 Ratings 10% below category average
Changes to live survey	9.0114 Ratings	7.062 Ratings	7.527 Ratings
Question design help	7.297 Ratings	6.872 Ratings	7.028 Ratings
Multiple question types	7.9119 Ratings	9.078 Ratings	8.532 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	Google Forms 7.0 109 Ratings 17% below category average	SurveyMonkey 7.3 72 Ratings 13% below category average	Wufoo 8.0 30 Ratings 4% below category average
Survey logic flexibility	7.0109 Ratings	7.372 Ratings	8.030 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	Google Forms 8.4 121 Ratings 4% above category average	SurveyMonkey 7.1 78 Ratings 13% below category average	Wufoo 8.9 34 Ratings 10% above category average
Response tracking	8.2119 Ratings	7.577 Ratings	9.030 Ratings
Data export	8.1115 Ratings	6.374 Ratings	9.532 Ratings
Standard reports	7.9112 Ratings	8.077 Ratings	9.027 Ratings
Custom reports	9.285 Ratings	6.864 Ratings	9.022 Ratings
Analytics	8.493 Ratings	7.065 Ratings	8.026 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	Google Forms 8.1 115 Ratings 6% below category average	SurveyMonkey 8.3 67 Ratings 4% below category average	Wufoo 8.0 27 Ratings 7% below category average
Access controls	8.0112 Ratings	8.067 Ratings	8.027 Ratings
Compliance	8.189 Ratings	8.558 Ratings	8.023 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	Google Forms 7.7 89 Ratings 5% below category average	SurveyMonkey 7.5 48 Ratings 7% below category average	Wufoo 7.5 18 Ratings 7% below category average
Vendor-offered crowdsourcing	7.941 Ratings	7.332 Ratings	7.07 Ratings
Respondent restrictions	7.687 Ratings	7.846 Ratings	8.018 Ratings

Best Alternatives
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Medium-sized Companies	Qualaroo Score 6.1 out of 10	Qualaroo Score 6.1 out of 10	Qualaroo Score 6.1 out of 10
Enterprises	Verint Voice of the Customer Score 9.3 out of 10	Verint Voice of the Customer Score 9.3 out of 10	Verint Voice of the Customer Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives	View all alternatives

User Ratings
	Google Forms	SurveyMonkey	Wufoo
Likelihood to Recommend	9.7 (116 ratings)	8.7 (110 ratings)	9.0 (64 ratings)
Likelihood to Renew	10.0 (3 ratings)	9.0 (26 ratings)	10.0 (32 ratings)
Usability	9.2 (56 ratings)	9.0 (41 ratings)	9.5 (7 ratings)
Availability	10.0 (1 ratings)	10.0 (1 ratings)	- (0 ratings)
Performance	10.0 (1 ratings)	6.0 (1 ratings)	9.0 (1 ratings)
Support Rating	8.0 (48 ratings)	9.4 (35 ratings)	10.0 (5 ratings)
Online Training	- (0 ratings)	- (0 ratings)	8.0 (1 ratings)
Implementation Rating	- (0 ratings)	10.0 (2 ratings)	9.0 (2 ratings)
Product Scalability	3.0 (1 ratings)	- (0 ratings)	- (0 ratings)
Vendor post-sale	- (0 ratings)	- (0 ratings)	10.0 (1 ratings)
Vendor pre-sale	- (0 ratings)	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	Google Forms	SurveyMonkey	Wufoo
Likelihood to Recommend	Google Google Forms is great for simple surveys, such as quick polls, but any logic beyond conditional pages is not supported. Google Forms is best used when the survey participants have and are permitted to use a Google Account to fill out the form; we ran into issues with hospital IT departments. I don't believe there's a better free tool out there than Google Forms, though. Incentivized Kaley White Data and Systems Analyst Read full review	Momentive (SurveyMonkey, Inc) SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan. Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) Wufoo is well suited when someone needs to gather data from visitors. It's not so well suited when you need to have people send files over 25MB in size. That's the limit and it's pretty low. We use it for resumes and MS Word files, so the size is okay for us, but might not be the case for other needs. Incentivized Verified User Anonymous Read full review
Pros	Google Live results: When a user completes the form the results are added instantly. Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden). Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing. Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy. Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) Keeps identifiable information anonymous. Being able to close the survey at a set time without having to remember to do so. Takes the guess work out of response collecting. Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses. An array of survey options and questions. An all around great product that meets multiple needs. Can have multiple collectors for the same survey to included manual input. Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text) Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants. Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website. Incentivized page V CEO (Chief Executive Officer) Read full review
Cons	Google Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself. As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily. Incentivized Kim Grewe Instructional Designer Read full review	Momentive (SurveyMonkey, Inc) I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options. Embedding the surveys into a webpage, like WordPress is not as seamless as other services. Incentivized TC Tiffany Consalvo Practice Administrator Read full review	Momentive (SurveyMonkey, Inc) I think the monthly submissions should increase. As of now, you get 100 submissions per month. That's not a whole lot. I would like it if the Submissions that are emailed out would come in HTML format instead of text format. Sometimes it can be a little confusing. Incentivized Thomas Perez Chief Executive Officer Read full review
Likelihood to Renew	Google I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too. Ben Donkor Social Media & Online Analyst Read full review	Momentive (SurveyMonkey, Inc) I only give it this mid-range rating because, since the 2014 Super Bowl is history, our company will be closing in a couple months. I hope in my next employment opportunity that I will be able to use Wufoo again. I will probably use it to a limited extent in my personal life to communicate with friends and contacts in a unique manner. I am also working on a Certificate in Web Development and I definitely use Wufoo as embedded forms in websites I build. Stephen A. Williams Director, IT Read full review
Usability	Google Overall ease of use for staff, volunteers, and adult learners, and easy to get reports and to share reports via Sheets. As a free tool, it does more than expected. Easy to change the look and brand it to your organization, or just make it more fun, depending on what you want to use it for. Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do. Incentivized BL Brandon Lai IT Manager Read full review	Momentive (SurveyMonkey, Inc) Wufoo's usability from the user to the client is simple. The forms are simple to construct and they are easy for our clients to fill out. I have yet to really hit something that is difficult to do and even when I do get a little stumped their excellent support team helps me through it. Mark Stackhouse Creative Director Read full review
Reliability and Availability	Google In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms Incentivized Ashlie Pappas Founder Read full review	Momentive (SurveyMonkey, Inc) No answers on this topic	Momentive (SurveyMonkey, Inc) From all the time I've been using it (around 10 years) I've never seen an outage or application error. Incentivized Verified User Anonymous Read full review
Performance	Google One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things. Incentivized Ashlie Pappas Founder Read full review	Momentive (SurveyMonkey, Inc) still to many limitations for more complex surveys --skips, filtered questions, etc. Jeannette Saquet President Read full review	Momentive (SurveyMonkey, Inc) Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature. The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability. Rebecca VanDenBerg Owner Read full review
Support Rating	Google We haven't used much official support for Google Forms. However, because it is so widely used, there are a ton of articles and guides available online to help administrators of varying technical abilities to work through problems that arise. Additionally, Google provides an official support forum where there are discussions with other users as well as Google developers that can help address issues if needed. Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey. Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) I will be completely honest - I have never needed to contact any specific support for Wufoo. This is because we've never had any problems with Wufoo that I'm aware of! It has proved to be a reliable and easy to use product, and therefore, we have not needed to reach out for any kind of support or assistance. I suppose this would speak to the exceptional quality of the product! Incentivized SC Steve Crawford Youth Pastor Read full review
Online Training	Google No answers on this topic	Momentive (SurveyMonkey, Inc) No answers on this topic	Momentive (SurveyMonkey, Inc) Good imbedded videos that visually demonstrate how to create an element within the form. Sarah Downing Office Manager and IRB Administrator Read full review
Implementation Rating	Google Google Forms doesn't really require "implementation": simply log into GDrive and create a survey! You can configure settings per survey to, for example, automatically write responses to a GSheet. Incentivized Kaley White Data and Systems Analyst Read full review	Momentive (SurveyMonkey, Inc) Implementation not required. Rachel Biederman Senior Director, Marketing and Communications Read full review	Momentive (SurveyMonkey, Inc) Implementing Wufoo was a seamless process. It was an instantaneous transition from the old pdf forms and webforms we were using to the easier to understand Wufoo forms. Employees learned it with ease and the clients response was instantaneously positive. Adding Wufoo to your workflow is not only easy it is necessary. Mark Stackhouse Creative Director Read full review
Alternatives Considered	Google Although both platforms offer similar functionalities, Google Form has a personal advantage and it is the impeccable integration with the different applications of the Google suite, this allows to make use of all of them in a transparent way, which in the work environment allows to perform work efficiently and without affecting the quality of it. Incentivized Carolina Reyes Ingeniero Soporte NOC1 Read full review	Momentive (SurveyMonkey, Inc) SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys. Incentivized Caroline Dobson Human Resources Generalist Read full review	Momentive (SurveyMonkey, Inc) In terms of building reports, Wufoo is very similar to Google Forms. Both have the capability to edit live forms and immediately share them. Wufoo offers a few more features than Google Forms does as well. Overall, our department has looked at both options and continues to use Wufoo because of the data management and ease of building forms. Incentivized Justin Moore Assistant Director Of Admissions Read full review
Contract Terms and Pricing Model	Google No answers on this topic	Momentive (SurveyMonkey, Inc) No answers on this topic	Momentive (SurveyMonkey, Inc) I didn't help purchase this product. Incentivized Verified User Anonymous Read full review
Scalability	Google GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job. Incentivized Ashlie Pappas Founder Read full review	Momentive (SurveyMonkey, Inc) No answers on this topic	Momentive (SurveyMonkey, Inc) I think it can be integrated with different software but not sure about its scalability. Incentivized Verified User Anonymous Read full review
Return on Investment	Google High positive impact and return of investment; easy to use and seamlessly integrated with current Google Drive and Suite Ability to create surveys on demand and quickly, saving time and energy Easy to train others in using Google Forms so that there is not a bottleneck of knowledge Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point. The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition. Incentivized Verified User Anonymous Read full review	Momentive (SurveyMonkey, Inc) Wufoo has had a positive impact on our marketing department by allowing us to create and deploy forms on our websites and landing pages with significantly increased efficiency and speed. Wufoo has also had a huge impact in reducing our reliance on IT support to build and deploy forms to our websites. Wufoo has also empowered our marketing team to be able to try and solve our business problems through tons of integrations between Wufoo and other 3rd party systems (such as Salesforce and Zapier). Incentivized Verified User Anonymous Read full review
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