Likelihood to Recommend It's highly suitable for hosting large-scale virtual events like industry conferences, product launches, and training sessions where engaging a dispersed audience is crucial. The platform's interactive features such as polls, Q&A, and surveys make it ideal for enhancing audience participation and feedback collection. Moreover, it's excellent for businesses conducting regular webinars for lead generation, sales presentations, or educational purposes. Its analytics help in assessing attendee engagement and refining content strategies. However, it might be less appropriate for smaller, more intimate meetings where real-time collaboration and video conferencing take precedence over one-to-many presentations. In such cases, simpler and more direct communication tools might be preferred. Additionally, if a company requires highly specialised integrations or customisation options beyond what GoToWebinar offers, they might find limitations within the platform. Lastly, for organisations with stringent security needs or those operating in highly regulated industries, they might need to ensure that GoToWebinar's security measures align with their specific compliance requirements before use.
Read full review There are very few programs that give you an organic experience to carry out the creation of multiple events dictated by our company, Zuddl is an excellent software that has a great price, once this program is installed you will have the best functions at hand to manage events of great projection and that involve a large number of people on the web, I always recommended it because of how effective it has been for us.
Read full review Pros It is reliable when sharing content for webinars. It allows nice interaction with the attendees by having different features such as polls, chat, open mic or cam. It is user friendly and intuitive, which makes it so easy to use and understand. Read full review Screen Sharing during presentations video clarity while on the lap top and app Read full review Cons Dashboard for control are mostly intuitive but in some menus like the webcasting section can be cluttered The current polling and survey capabilities are too simple. More advanced features, such as branching logic and real-time results, would make engagement more dynamic and insightful. Although it's easy for organiser to use goto webinar, users have reported issues and long wait time on their end and they don't have much control over the session Read full review The dependence of this program on a good internet flow is very high, most of the options require being connected to the cloud to automate and pre-establish certain very simple options. This program may not be the fastest to run, it is very easy to use, but to be honest the functions can be tedious and slow to implement. Read full review Likelihood to Renew Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Read full review Usability Mostly about the platform's intuitive interface. It makes it easy to navigate and use. Clear menus, well-organized controls, and a straightforward layout contribute to a positive user experience. The reliability of the platform in terms of connection stability, audio quality, and video clarity contributes to overall usability. A dependable connection ensures a smooth experience for both hosts and participants.
Read full review Support Rating I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
Read full review Implementation Rating I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
Read full review Alternatives Considered Zoom caters to a much higher attendee count. GoTo Webinar has more intuitive, user-friendly tools that most people can pick up on their own. Zoom is more tailored and customizable to suit your specific needs. GoTo Webinar is significantly cheaper with fewer add-ons....
Read full review Zuddl has been more user friendly and compared to teams and zoom. Having the chatrooms and networking tab has allowed for great communication within the teams. We have been able to work through large projects without the hassle of sending emails back and forth. It is like a one stop shop.
Read full review Scalability It's inexpensive enough that you can set up multiple accounts if needed
Read full review Return on Investment GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience. We usually get 100-200 attendees per session in a niche market, many are international attendees The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see. Read full review One of the most common aspects that are shown every time we use Zuddl is the order and administration in each of the events, regardless of the amount of information that is handled in each of the projects. When we want to manage and provide an excellent service to more than 500 participants, the best option will always be Zuddl, since this program is programmed to respond to large-scale events. Read full review ScreenShots