GPS Insight vs. McLeod LoadMaster

Many times a manager is out of the office and needs to find out what job site and location a crew is. The GPS Insight iOS app is very reliable and makes this an easy task. Now and then, it will log you out of the app, but it’s not that big of a deal.

Incentivized

On my daily tasks, it helps me to track every order and provide us with detailed information, logging times, [and] user's interactions. Not only [being] able to track but to build and receive orders thru its transmission system is good because it is integrated with a huge amount of companies world wide, reducing the effort and costs in contracting several apps to do just one thing.

Incentivized

• Accurate location information.
• Updated interface.

Incentivized

• Dispatching management- with all its features we can be sure that McLeod will cover all the possible needs when dispatching a load.
• Billing and documentation- its platform also provides several ways to gather all our documentation and keep them recorded.
• GPS tracking- its implementation on GPS is beyond of our expectations. It works perfectly with the most known GPS apps such Macropoint, Keeptruckin, LoadTrack and more.

Incentivized

• Overlay weather radar.
• Faster refresh rate.

Incentivized

• Guides- we would love to have some updated tutorials and videos about how to use it
• Feedback system- everyone wants to be listened to. We would appreciate a system to leave a feedback about its product and its new functionalities.
• Fresh look- it is not ugly but McLeod is strong [and] powerful and I think a newer and fresh look will be nice.

Incentivized

Customer support is always responsive and extremely helpful. They pick up the phone and respond to emails promptly. They reached out to us recently to make sure we were getting the most out of the software. They walked me through how to set up some great reports.

Incentivized

Ease of use, visually appealing, reporting provided

Incentivized

McLeod has several implementations and is always looking for new ways to get up-to-date. Also, it is stable which is a nice thing when you are a big company handling thousands and thousands of loads every day. We are not only building loads but selling, tracking, dispatching, billing them, and all is being done in the same app.

Incentivized

• Save on monthly cost.
• Identities long idle time.

Incentivized

• Looks a bit old- we are in a new age of apps with fresh looks and responsive designs, however, this does not impact our business but we think that using a new face will help with the training curve.
• It might delay the operation a bit because we need to access different menu items to get to one specific point.
• A positive thing would be that with all the amount of features it has. McLeod is always trying keep the platform stable, and we know it is not easy to maintain a software like that.

Incentivized