Happy Scribe vs. TransPerfect GlobalLink

Happy Scribe saves us a lot of time in generating transcripts and subtitles. We have used other services, including human transcription, and really find Happy Scribe to be adequate for a starting point. Even human transcription isn't perfect when the transcriptionist isn't familiar with the domain and specific vocabulary used.

It's effective for translating technical content, but there are faster, more intuitive, and visually cleaner tools that are out there. It's a bit clunky and requires too many different steps for different things in my opinion.

Incentivized

• Machine translation is remarkably accurate, though of course not perfect.
• The entire web app experience is thoughtfully designed and implemented. Using it is a pleasure.
• A sweet feature: the ability to share editable transcripts with guests through a share link.

• The glossary is good to work with

Incentivized

• There's not much to dislike!

• Slow, bugs and errors aren't uncommon, logs you out suddenly, sometimes doesn't save what you've worked on even if you commit/save strings
• No shortcut-available, you have to mouse-click a lot, makes work less intuitive
• Confusing interface
• Not sure if it's the tasks' setup once they're sent to linguists, but sometimes almost exact matches don't show up automatically. You have to search bits of a sentence to hopefully find an exact match that had been translated before, but for some reason didn't show as a suggestion. That takes up a huge amount of time.

Incentivized

For our use, Happy Scribe's machine translation is nearly as accurate as the human translation services we used before at considerably lower cost. The web app is better designed than either of the others we tried, though we haven't used those alternatives in the past several years

It's the slowest of them all and the design/interface/usability is a little 1990. I also don't feel as confident that it will save my work to the cloud like the others do, because it has logged me out suddenly and didn't save the last strings I had worked on, even if I had committed them and saved them.

Incentivized

• Happy Scribe enables us to make videos and audio accessible to people who prefer not to watch or listen.
• Happy Scribe saves us time and money.
• Happy Scribe just works.

• Positive: Helps with content consistency (using the same terms/phrase matches throughout the years)
• Positive: Good glossary building for repeated, technical terms and names
• Negative: I feel it slows work down rather than speeding it up, which is the idea behind using a CAT tool

Incentivized