Likelihood to Recommend Helix ALM is very well suited for maintaining traceability between user needs, requirements and tests for medical device design controls. It allows users to customize the reports to create a traceability matrix or any other reports that are needed. It is also a good program for tracking issues and bugs and for storing/linking verification and validation test protocols and reports.
Read full review While Perforce Helix is the best version control software out there, it can also be used to track your documentation, training videos and materials, and requirements. If you have strict compliance requirements, it can be used to ensure that those requirements are satisfied. Perforce Helix is incredibly flexible and can meet the needs of individual users as well as companies with thousands of users.
Read full review Pros Traceability for design controls. Managing workflow of bugs/issues. Maintaining risk management information. Read full review The branching mechanisms in Perforce allow for an enormous codebase to be duplicated into release versions weekly with little impact upon things such as the speed of queries against the version control. Action triggers permit such things as automated builds of software versions, dynamic messaging when issues are identified either within or prior to a build process, and much more. Locking provides the ability to prevent modifications of stable, tested versions in order to ensure validity when they are released. Read full review Cons Better integration with electronic document control systems like Arena PLM. Easier setup in the back end (customization is available but the interface is not intuitive). Read full review Perforce tends to feel backwards in how it approaches certain tasks, like branching and integrating - even once you figure out how it wants you to perform these tasks, you will likely forget when it comes around to the next time you need to do them again. Perforce has a higher price tag, comparatively. Perforce make some tasks very easy, and yet other tasks very difficult - it doesn't always seem to have found its target user's proficiency. Read full review Likelihood to Renew We are fully committed to our use of Perforce. It works well within our organization and our desire to share our code base with our customers. Their support staff are responsive, inquisitive, and eager to improve their software. I feel like we have a direct line to their design/feature team as they often solicit our feedback.
Read full review Usability With Perforce Helix, you can use it via the command line, via P4V, or any of the other APIs included with the product. It is extremely easy for new users to get up and running. Users of Perforce Helix only have to pull in the files of interest to them. Also, Perforce is very easy to script and integrate into your CI/CD pipeline. Streams allows you to have pinpoint control of your workflow, and P4Search is the absolute best--I wish Perforce (the company) would talk more about this. It is absolutely fabulous!
Read full review Reliability and Availability In our large environment, Perforce is rarely "down". We have regular maintenance windows and from time to time Perforce can feel a little slow, but its always available. Tech support has always worked with our engineers and IT department to make sure that any real performance or stability issues are addressed quickly.
Read full review Support Rating The support from Perforce has been extensive and allowed us to customize the setup of Helix ALM specific to our needs. They also hosted training sessions for our users and administrators and provided us with troubleshooting help during initial setup.
Read full review I had two representatives from Perforce contact me after downloading it but never responded when I had questions. I also had a difficult time finding good training material for getting started. There is a lot of available support material when running into issues, though, because of how many large companies use it.
Read full review Implementation Rating This rating is related to setting up an environment from an existing Perforce repository. Initial setup of Perforce as the repository for the company was done by a separate team long prior to my inception.
Read full review Alternatives Considered The other tools that we evaluated did not have all of the capabilities and customization that Helix ALM had to offer and therefore we decided to select Helix ALM.
Read full review Git is great, I love
Git . But it's not great for dealing with binary assets, even when using
Git LFS. Locking is not as simple as on perforce.
Git presents some problems on using for non-tech people it can get overwhelming and tech people have to come by and help.
Read full review Return on Investment Improved management of requirements, risks and bugs to make sure they don't get lost in emails or long documents. Read full review Decreased our implementation costs by allowing versioning and back out of customizations made in the field. saves developers time through automation of changes between branches - they think less of the plumbing and have more time to write code. Downside is training/managing expectations of new developers who come in assuming they will use Git. Read full review ScreenShots