What users are saying about
11 Ratings
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Score 9 out of 100
12 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician profile photo

IBM Aspera on Cloud

IBM Aspera worked out well for my company. In online retail, you are subjected to huge data storage and a large amount of file sharing. The biggest concern with file sharing is the size of the file and the security standards you have to follow when sharing that file. IBM Aspera was able to fit the needs well. For file transfer it is the fastest tool, we have shared files that exceeded 300 GB, and sometimes more than 500 GB, and Aspera takes less than 5 minutes for the file transfer to happen with a medium-speed internet connection. Another reason we use Aspera is that we have multiple locations around which we share files and it not a hassle to implement and support Aspera on those locations. We support Aspera at our client locations as well, and it is very easy to give clients and vendors access to Aspera. The biggest challenge has been the frequent version updates, installing updates for a company that operates around the clock is a huge challenge. We also found some features missing like search and filtering, and it is very much required for our company that we have those features
Prathamesh Muzumdar profile photo

Feature Rating Comparison

Project Management

OpenText Hightail
8.2
IBM Aspera on Cloud
Task Management
OpenText Hightail
8.2
IBM Aspera on Cloud
Scheduling
OpenText Hightail
7.4
IBM Aspera on Cloud
Workflow Automation
OpenText Hightail
8.0
IBM Aspera on Cloud
Mobile Access
OpenText Hightail
7.5
IBM Aspera on Cloud
Search
OpenText Hightail
9.3
IBM Aspera on Cloud
Visual planning tools
OpenText Hightail
9.0
IBM Aspera on Cloud

Communication

OpenText Hightail
7.8
IBM Aspera on Cloud
Notifications
OpenText Hightail
8.1
IBM Aspera on Cloud
Discussions
OpenText Hightail
8.6
IBM Aspera on Cloud
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
IBM Aspera on Cloud
Integrates with Outlook
OpenText Hightail
7.5
IBM Aspera on Cloud

File Sharing & Management

OpenText Hightail
8.7
IBM Aspera on Cloud
7.9
Versioning
OpenText Hightail
8.3
IBM Aspera on Cloud
8.0
Video files
OpenText Hightail
9.4
IBM Aspera on Cloud
8.0
Audio files
OpenText Hightail
9.4
IBM Aspera on Cloud
8.0
Document collaboration
OpenText Hightail
9.8
IBM Aspera on Cloud
10.0
Access control
OpenText Hightail
8.5
IBM Aspera on Cloud
7.5
Advanced security features
OpenText Hightail
9.3
IBM Aspera on Cloud
Integrates with Google Drive
OpenText Hightail
7.0
IBM Aspera on Cloud
Device sync
OpenText Hightail
8.4
IBM Aspera on Cloud
9.0
File search
OpenText Hightail
IBM Aspera on Cloud
5.0

Cloud Storage Security & Administration

OpenText Hightail
IBM Aspera on Cloud
7.8
User and role management
OpenText Hightail
IBM Aspera on Cloud
7.5
File organization
OpenText Hightail
IBM Aspera on Cloud
7.0
Device management
OpenText Hightail
IBM Aspera on Cloud
9.0

Cloud Storage Platform

OpenText Hightail
IBM Aspera on Cloud
7.8
Performance
OpenText Hightail
IBM Aspera on Cloud
7.0
Reliability
OpenText Hightail
IBM Aspera on Cloud
8.5
Storage Reports
OpenText Hightail
IBM Aspera on Cloud
8.0

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green profile photo

IBM Aspera on Cloud

  • Totally secure workspaces. Files are invisible unless shared and authenticated.
  • Unparalleled speeds of transfer - Haven't capped the speeds yet, across multiple users.
  • Top-notch support services. I've never had a ticket go longer than 24 hours without being reviewed by an engineer, resolved, and closed.
No photo available

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson profile photo

IBM Aspera on Cloud

  • The upload window doesnt stay on top of the web browsers. It kept getting lost if another browser tab was opened.
  • The system lacks ability to customize the due notifications when the upload/download is completed. The users should be able to choose if they want a sound notification or another way to be notified of large uploads/downloads that take time.
  • Multiple downloads of the same name (same file)have no distinct file names automatically given by the system to distinguish between them. I think the system should prompt an error message in that instance.
No photo available

Support

OpenText Hightail

No score
No answers yet
No answers on this topic

IBM Aspera on Cloud

IBM Aspera on Cloud 7.2
Based on 4 answers
The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
Prathamesh Muzumdar profile photo

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan profile photo

IBM Aspera on Cloud

Aspera Managed File Transfer racks up evenly against its' competitors. I use different programs to share and upload media to different affiliates, however this program seems to be one of the most popular in the industry. This could be due to the ease of use, and the fact that media is able to be shared in a very fast time frame.
No photo available

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy profile photo

IBM Aspera on Cloud

  • Aspera has changed the way we do business. We are now able to share huge file sets electronically, saving on external drives, shipping costs, time, and effort.
  • Our industry is very slow to commit to electronic alternatives to physical media. In less than three years, the positive results of using this service have caused over 70% of our user base to fully commit to electronic delivery, with the number of physical fulfillments quickly being driven toward zero.
  • Transfers within our own company, which formerly relied solely on FTP/HTTP transfer drives that would take days now take minutes with Aspera. Our software team relies on the speed and accuracy of the transfers.
No photo available

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

IBM Aspera on Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

IBM Aspera on Cloud Editions & Modules

Edition
Pay as You Go0.951
Standard Edition716.402
Advanced Edition10,440.003
Enterprise EditionContact sales4
  1. per transferred gigabyte
  2. per transfer volume starting at 1 terabyte per year
  3. per transfer volume starting at 6 terabytes per year
  4. per transfer volume starting at 60 terabytes per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
IBM Aspera on Cloud
8.2

Support

OpenText Hightail
IBM Aspera on Cloud
7.2

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