What users are saying about
2 Ratings
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Score 9.1 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Hospice Tools

[Hospice Tools is] great for hospice and palliative. Not sure it would work well for home health or other areas of healthcare.
Avi Kolko | TrustRadius Reviewer

WellSky Home Health

I think Kinnser Home Health is wonderful for all small, medium and large size agencies because you can't get any better from an employee perspective, and that is paramount to home health. I also love that you can go between Home Health and Hospice if you have both divisions in one system easily (a toggle button at the top of the screen). I think the financial management system is challenging when you are a large agency, but I still don't think there is anything better on the market, and I would highly recommend it to anyone
Amy Sweet | TrustRadius Reviewer

Pros

Hospice Tools

No answers on this topic

WellSky Home Health

  • While I love almost everything about Kinnser's Home Health software, its user friendliness to the field staff is probably its best feature. With home health being a mobile industry, having something that is easy, fool-proof, accessible, and not dependent on a specific phone/tablet/browser is a must. All the tasks for the week pop up when a person logs in, making it hard to miss a task, and easy to organize by day. No need to go to multiple screens to chart, its all off the main page when you log in.
  • Its K-mail, a HIPPA compliant email system internally within the software, makes it easy to communicate with staff, shows who has read something and who has not, and can be part of patient's chart only if desired.
  • The workflow system, and ease of use in the back-office is very nice as well. It's easy to manage users, access, reports, scheduling, and QA. I also love all the webinars for management staff. Kinnser is always leading, and usually a step ahead of the industry.
  • Billing is fairly straightforward and it also checks eligibility on all patient's automatically weekly.
Amy Sweet | TrustRadius Reviewer

Cons

Hospice Tools

No answers on this topic

WellSky Home Health

  • The one thing that I feel the home health software could improve is its billing manager. While it submits the claims easily, if there are rejections, or problems, you have to work those through a different software (we use Ability EASE), or through DDE. They have come out with an Billing Manager 2.0 that one can upgrade to, but it has glitches as well, and so I feel that a new version still needs to be released soon. Its accounting is never exact, due to ADRs, and RAPs that have to be cancelled, but then eventually pay; scenarios that are uncommon but do happen. Therefore, I have to reconcile separately, which can be time consuming. Posting insurance payments can be tricky as well with unusual scenarios as well, such as Medicare Secondary Payments. They continue to make improvements, and I'm waiting for thebilling manager to improve. That being said, it is still much better than other softwares I have worked in.
  • I wish you could not delete a Face to Face and then bill -- there should be a block of some kind that prevents this from happening. The software won't let you bill without a Face to Face being completed, but then if it gets deleted (by accident) it doesn't let anyone know.
Amy Sweet | TrustRadius Reviewer

Likelihood to Renew

Hospice Tools

No score
No answers yet
No answers on this topic

WellSky Home Health

WellSky Home Health 10.0
Based on 1 answer
Because it's truly the leader in the industry at the moment, and I'm very satisfied with their organization
Amy Sweet | TrustRadius Reviewer

Usability

Hospice Tools

No score
No answers yet
No answers on this topic

WellSky Home Health

WellSky Home Health 10.0
Based on 1 answer
Because it is so easy to use
Amy Sweet | TrustRadius Reviewer

Support Rating

Hospice Tools

No score
No answers yet
No answers on this topic

WellSky Home Health

WellSky Home Health 9.0
Based on 2 answers
It's very good. For complex upgrades that I request, they don't obviously get to them immediately, but for all technical issues or training issues they are 100% on target
Amy Sweet | TrustRadius Reviewer

Implementation Rating

Hospice Tools

No score
No answers yet
No answers on this topic

WellSky Home Health

WellSky Home Health 10.0
Based on 2 answers
It takes 60 days to move all patients over depending on when they re-certify. It was a very easy process
Amy Sweet | TrustRadius Reviewer

Alternatives Considered

Hospice Tools

No answers on this topic

WellSky Home Health

Our team has used Health Care First, Home Care Home Base, McKesson, and proprietary software, none of which have been able to compare to the benefits of Kinnser. Kinnser is the leader among them all. HealthCare First was terrible for multiple reasons, the most critical being user frustration in the field, and the back-office. It only worked on Internet Explorer, and certain settings had to be modified in order for it to work. Even when everything was done correctly, it still gave our field staff and office staff problems daily. It was cumbersome to schedule, and difficult to manage patients in the software. Even entering an order was complicated. Compared to Home Care Home Base, again, Kinnser is so much easier to use in the field, and in the office. I selected Kinnser for my employees to have something easy to chart in, but have been so happy with all the multiple additional benefits from having the leader in the industry as my software company
Amy Sweet | TrustRadius Reviewer

Return on Investment

Hospice Tools

No answers on this topic

WellSky Home Health

  • It had a positive impact since day one, as employees' satisfaction improved in both the office and field from utter frustration to enjoyment.
  • It has allowed us to have huge growth, and still able to stay compliant with regulations given the strong systems that Kinnser has in place to be able manage large amounts of staff and patients with ease.
  • The changes in home health by Medicare have been addressed by Kinnser ahead of schedule, with multiple webinars and trainings available to our staff, which I am so grateful for.
Amy Sweet | TrustRadius Reviewer

Screenshots

Pricing Details

Hospice Tools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Hospice Tools Editions & Modules

Edition
Hospice Tools eDocs EMR & TimeKeeper Timesheets$851
Hospice Tools eBilling DIY or Billing as a ServiceCustom Proposal2
  1. per-user, per-month
  2. % gross collected
Additional Pricing Details
EMR & Timesheets: Price per-user per-month: $85 Billing tool and billing services prices separately. Special pricing packages available for startups, non-profits, and local independent agencies. Request a proposal for a custom quote.

WellSky Home Health

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WellSky Home Health Editions & Modules

Additional Pricing Details

Add comparison