What users are saying about
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

  • OpenText Hightail ranks higher in 1 feature set: File Sharing & Management

File Sharing & Management

7.8

IBM Aspera on Cloud

78%
8.9

OpenText Hightail

89%
OpenText Hightail ranks higher in 7/9 features

Versioning

8.0
80%
1 Rating
9.0
90%
3 Ratings

Video files

8.1
81%
8 Ratings
9.0
90%
8 Ratings

Audio files

8.2
82%
8 Ratings
9.0
90%
8 Ratings

Document collaboration

10.0
100%
1 Rating
10.0
100%
5 Ratings

Access control

6.6
66%
9 Ratings
10.0
100%
6 Ratings

File search

5.0
50%
1 Rating
N/A
0 Ratings

Device sync

9.0
90%
1 Rating
8.0
80%
4 Ratings

Advanced security features

N/A
0 Ratings
8.0
80%
7 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.0
80%
2 Ratings

Cloud Storage Security & Administration

7.4

IBM Aspera on Cloud

74%

OpenText Hightail

Feature Set Not Supported
N/A
IBM Aspera on Cloud ranks higher in 3/3 features

User and role management

6.0
60%
9 Ratings
N/A
0 Ratings

File organization

7.3
73%
9 Ratings
N/A
0 Ratings

Device management

9.0
90%
1 Rating
N/A
0 Ratings

Cloud Storage Platform

7.4

IBM Aspera on Cloud

74%

OpenText Hightail

Feature Set Not Supported
N/A
IBM Aspera on Cloud ranks higher in 3/3 features

Performance

7.8
78%
9 Ratings
N/A
0 Ratings

Reliability

7.2
72%
9 Ratings
N/A
0 Ratings

Storage Reports

7.2
72%
9 Ratings
N/A
0 Ratings

Project Management

IBM Aspera on Cloud

Feature Set Not Supported
N/A
8.2

OpenText Hightail

82%
OpenText Hightail ranks higher in 6/6 features

Task Management

N/A
0 Ratings
9.0
90%
4 Ratings

Scheduling

N/A
0 Ratings
8.0
80%
3 Ratings

Workflow Automation

N/A
0 Ratings
8.0
80%
2 Ratings

Mobile Access

N/A
0 Ratings
8.0
80%
5 Ratings

Search

N/A
0 Ratings
7.0
70%
3 Ratings

Visual planning tools

N/A
0 Ratings
9.0
90%
3 Ratings

Communication

IBM Aspera on Cloud

Feature Set Not Supported
N/A
8.0

OpenText Hightail

80%
OpenText Hightail ranks higher in 4/4 features

Notifications

N/A
0 Ratings
9.0
90%
7 Ratings

Discussions

N/A
0 Ratings
8.0
80%
3 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.0
70%
1 Rating

Integrates with Outlook

N/A
0 Ratings
8.0
80%
2 Ratings

Attribute Ratings

  • OpenText Hightail is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.6

IBM Aspera on Cloud

66%
13 Ratings
9.0

OpenText Hightail

90%
8 Ratings

Support Rating

7.7

IBM Aspera on Cloud

77%
7 Ratings

OpenText Hightail

N/A
0 Ratings

Implementation Rating

10.0

IBM Aspera on Cloud

100%
2 Ratings

OpenText Hightail

N/A
0 Ratings

Likelihood to Recommend

IBM

It is best suited to products and companies which extensively use IBM cloud and other cloud hosted services by IBM. This is because since the existing interface is a little challenging to use, IBM's own products and platform is well integrated with IBM Aspera on Cloud and there's relatively little work for the integration team
Read full review

OpenText

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Read full review

Pros

IBM

  • Ease of use: the Graphical User Interface doesn't require technical know-how to operate
  • Delivery Receipts: this allows us the confidence to know our files have reached our customers
  • Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons.
Read full review

OpenText

  • Management of content, communication, spaces, and projects in general.
  • Control of processes, tasks and activities between the different members of teams.
  • Collaborative work through different media and channels.
Read full review

Cons

IBM

  • Track upload/download usage OVERALL to know how much space is left
  • Track cloud storage overall to know how much space is left
  • More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive)
Read full review

OpenText

  • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
Read full review

Pricing Details

IBM Aspera on Cloud

Starting Price

$0.95 per transferred gigabyte

Editions & Modules

IBM Aspera on Cloud editions and modules pricing
EditionModules
Pay as You Go$0.951
Standard Edition$716.402
Advanced Edition$10,440.003
Enterprise EditionContact sales4

Footnotes

  1. per transferred gigabyte
  2. per transfer volume starting at 1 terabyte per year
  3. per transfer volume starting at 6 terabytes per year
  4. per transfer volume starting at 60 terabytes per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

OpenText Hightail

Starting Price

$0 100MB per file upload

Editions & Modules

OpenText Hightail editions and modules pricing
EditionModules
Lite01
Pro152
BusinessCustom3
Teams304

Footnotes

  1. 100MB per file upload
  2. per user, per month
  3. per user, per month
  4. per user/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Support Rating

IBM

The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
Read full review

OpenText

No answers on this topic

Implementation Rating

IBM

The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.
Read full review

OpenText

No answers on this topic

Alternatives Considered

IBM

Aspera comes with IBM cloud so there isn’t really a choice. Since it’s built-in, it integrates well and there was no need to buy another solution. Therefore, I did not consider other options. It worked fine, gave access files, push data securely, and did it faster than standard HTTPS.
Read full review

OpenText

Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
Read full review

Return on Investment

IBM

  • Aspera has changed the way we do business. We are now able to share huge file sets electronically, saving on external drives, shipping costs, time, and effort.
  • Our industry is very slow to commit to electronic alternatives to physical media. In less than three years, the positive results of using this service have caused over 70% of our user base to fully commit to electronic delivery, with the number of physical fulfillments quickly being driven toward zero.
  • Transfers within our own company, which formerly relied solely on FTP/HTTP transfer drives that would take days now take minutes with Aspera. Our software team relies on the speed and accuracy of the transfers.
Read full review

OpenText

  • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
Read full review

Screenshots

Add comparison