Likelihood to Recommend I would recommend IBM Instana based on its strengths in automating application performance monitoring, dynamic tracing, and its ability to handle modern, containerized environments effectively. The automatic discovery and mapping feature, along with AI-powered anomaly detection, provide valuable insights for proactive issue resolution. However, I would consider factors such as the organization's specific technology stack, scalability requirements, and budget constraints. Conducting a thorough evaluation, including a trial or proof of concept, would be essential to ensure that IBM Instana aligns with our unique needs and contributes positively to our technology and business objectives.
Read full review It is really good to have Business Process Monitor for being proactive with monitoring critical business services. And it is even more recommended along with APM. However, you will still need some training in order to configure them as they are sophisticated tools.
Read full review Pros Collecting Kubernetes and Infra level logs and presenting in easy to understand visuals. Tracing the end-to-end journey of an event and also categorizing by technology and Endpoints Built-in and custom alerts help to monitor almost all of scenarios without much additional configuration. Ability to create Applications to logical group important flows Read full review Being proactive in monitoring critical business services. Uses pre-saved scripts using Vugen. Almost all protocols are supported by it. Read full review Cons I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable. The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories. Read full review It depends heavily on Vugen so it would be great to give more courses on writing scripts in the Business Process Monitor trainings. When issues arise, we don't have insights into if the issue is from the script itself or if it is a real issue. Here you lose trust in determining which is right until you interfere personally. As an example, one day I got an alert from a business server and the issue was that the script didn't finish successfully and thus it kept the session opened. So the next schedule of the script will fail, not because there is a real issue on the business service, but because you need to go yourself open the application, close all pages, then log out so that the script will continue to monitor. Read full review Alternatives Considered We chose IBM Instana for several reasons, and the most important one is that we didn't have to make changes in our code for nearly all of our applications for it to work. We are happy with the decision we made to use IBM Instana.
Read full review We didn't try anything else as we are satisfied with Business Process Monitor.
Read full review Return on Investment System down time is shortened as our ability to troubleshoot issues goes up. Potential downtime is stopped as we are able to slow down calls/ availability of calls in response to monitoring the dashboard. We are able to react to issues quickly through the smart alert system rather than manual checks. Read full review Proactive. Monitors critical services by simulating every step you could use and get alerts for performance issues and availability issues. Has almost all the needed protocols to write a script. Read full review ScreenShots