Inbound/Outbound Call Center vs. Nextiva Contact Center
Inbound/Outbound Call Center vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Inbound/Outbound Call Center | N/A | Inbound/Outbound Call Center is a call center software offering from SolusOne. | N/A | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
Inbound/Outbound Call Center | Nextiva Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Inbound/Outbound Call Center | Nextiva Contact Center | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Inbound/Outbound Call Center | Nextiva Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Inbound/Outbound Call Center | Nextiva Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Inbound/Outbound Call Center | Nextiva Contact Center | |
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Likelihood to Recommend | SolusOne No answers on this topic | Nextiva |
Pros | SolusOne No answers on this topic | Nextiva |
Cons | SolusOne No answers on this topic | Nextiva |
Likelihood to Renew | SolusOne No answers on this topic | Nextiva |
Support Rating | SolusOne No answers on this topic | Nextiva |
Alternatives Considered | SolusOne No answers on this topic | Nextiva |
Return on Investment | SolusOne No answers on this topic | Nextiva |
ScreenShots |