Inbound/Outbound Call Center vs. Zendesk Talk
Inbound/Outbound Call Center vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Inbound/Outbound Call Center | N/A | Inbound/Outbound Call Center is a call center software offering from SolusOne. | N/A | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
Inbound/Outbound Call Center | Zendesk Talk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Inbound/Outbound Call Center | Zendesk Talk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Inbound/Outbound Call Center | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Inbound/Outbound Call Center | Zendesk Talk | |
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Likelihood to Recommend | - (0 ratings) | 8.1 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
Inbound/Outbound Call Center | Zendesk Talk | |
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Likelihood to Recommend | SolusOne No answers on this topic | Zendesk |
Pros | SolusOne No answers on this topic | Zendesk |
Cons | SolusOne No answers on this topic | Zendesk |
Support Rating | SolusOne No answers on this topic | Zendesk |
Alternatives Considered | SolusOne No answers on this topic | Zendesk |
Return on Investment | SolusOne No answers on this topic | Zendesk |
ScreenShots |