Insightly Service vs. Sugar Sell (SugarCRM)
Insightly Service vs. Sugar Sell (SugarCRM)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Insightly Service | N/A | Service is the newest addition to the Insightly unified suite of customer relationship management applications. It’s a service and support application that’s built natively within Insightly, designed to connect seamlessly with all the applications in use today to run a business. For the user, that means mission-critical customer data is available to teams, in real time, to empower them to have more relevant conversations that drive customer satisfaction and success. | $29 per month | |
Sugar Sell (SugarCRM) | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $147 per month 3 users |
Insightly Service | Sugar Sell (SugarCRM) | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Insightly Service | Sugar Sell (SugarCRM) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Insightly Service | Sugar Sell (SugarCRM) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.2 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Creatio Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Insightly Service | Sugar Sell (SugarCRM) | |
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Likelihood to Recommend | - (0 ratings) | 7.2 (58 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (26 ratings) |
Usability | - (0 ratings) | 8.1 (9 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (12 ratings) |
In-Person Training | - (0 ratings) | 9.0 (1 ratings) |
Online Training | - (0 ratings) | 8.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (3 ratings) |
Configurability | - (0 ratings) | 10.0 (1 ratings) |
Ease of integration | - (0 ratings) | 10.0 (2 ratings) |
Product Scalability | - (0 ratings) | 9.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.0 (1 ratings) |
Insightly Service | Sugar Sell (SugarCRM) | |
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Likelihood to Recommend | Insightly, Inc. No answers on this topic | SugarCRM |
Pros | Insightly, Inc. No answers on this topic | SugarCRM |
Cons | Insightly, Inc. No answers on this topic | SugarCRM |
Likelihood to Renew | Insightly, Inc. No answers on this topic | SugarCRM |
Usability | Insightly, Inc. No answers on this topic | SugarCRM |
Reliability and Availability | Insightly, Inc. No answers on this topic | SugarCRM |
Performance | Insightly, Inc. No answers on this topic | SugarCRM |
Support Rating | Insightly, Inc. No answers on this topic | SugarCRM |
In-Person Training | Insightly, Inc. No answers on this topic | SugarCRM |
Online Training | Insightly, Inc. No answers on this topic | SugarCRM |
Implementation Rating | Insightly, Inc. No answers on this topic | SugarCRM |
Alternatives Considered | Insightly, Inc. No answers on this topic | SugarCRM |
Scalability | Insightly, Inc. No answers on this topic | SugarCRM |
Return on Investment | Insightly, Inc. No answers on this topic | SugarCRM |
ScreenShots | Insightly Service Screenshots |