What users are saying about
2 Ratings
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Score 8 out of 101

Likelihood to Recommend

Intelex Quality Management System

I would caution colleagues to make sure the system does what they need it to do and get it all in writing.
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Pros

Intelex Quality Management System

  • The Document Control application has a lot of rigidity that is a benefit. The audit trails are easy to access. The approval flows are automated and the notifications allow for effective communication of what tasks have been assigned.
  • The My Tasks area is a fantastic tool that allows users to quickly see what they are required to do.
  • Intelex is a cloud-based system that allows work-wide access.
  • The document search ability is very helpful to our users. It is easy and quick to locate document.
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Cons

Intelex Quality Management System

  • When an employee is archived their information can no longer be pulled into a document via metatags. This is a flaw in the system and it would be valuable for this functionality to exist.
  • Better communication between Intelex and System Admins when upgrades are performed. They occasionally adversely affect the system and this lessens user confidence in the system.
  • Initial consultant was fantastic and response times were quick. The support ticket system is not as timely.
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Alternatives Considered

Intelex Quality Management System

We felt Intelex was more user friendly and provided the services we were seeking in a system. We evaluated all applications vs. our company needs and wants.
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Return on Investment

Intelex Quality Management System

  • The reports are useful and what previously took hours is now accomplished very quickly.
  • Document approval flows are easy to construct and the automation and notifications keep assignees to task.
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Pricing Details

Intelex Quality Management System

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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