Intercom vs. UVdesk Helpdesk
Intercom vs. UVdesk Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
UVdesk Helpdesk | Small Businesses (1-50 employees) | UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to assist customers further. The social media app integration that automatically converts tweets, posts, and comments from social media pages to tickets. The eCommerce App Integration,… | N/A |
Intercom | UVdesk Helpdesk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | $11 | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | UVdesk Helpdesk | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | UVdesk Helpdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | UVdesk Helpdesk | |
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Likelihood to Recommend | 9.0 (263 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | UVdesk Helpdesk | |
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Likelihood to Recommend | Intercom | Webkul Software Pvt Ltd No answers on this topic |
Pros | Intercom | Webkul Software Pvt Ltd No answers on this topic |
Cons | Intercom | Webkul Software Pvt Ltd No answers on this topic |
Likelihood to Renew | Intercom | Webkul Software Pvt Ltd No answers on this topic |
Usability | Intercom | Webkul Software Pvt Ltd No answers on this topic |
Reliability and Availability | Intercom | Webkul Software Pvt Ltd No answers on this topic |
Performance | Intercom | Webkul Software Pvt Ltd No answers on this topic |
Support Rating | Intercom | Webkul Software Pvt Ltd No answers on this topic |
Online Training | Intercom | Webkul Software Pvt Ltd No answers on this topic |
Implementation Rating | Intercom | Webkul Software Pvt Ltd No answers on this topic |
Alternatives Considered | Intercom | Webkul Software Pvt Ltd No answers on this topic |
Return on Investment | Intercom | Webkul Software Pvt Ltd No answers on this topic |
ScreenShots | Intercom Screenshots | UVdesk Helpdesk Screenshots |