IPsoft IPcenter vs. Spiceworks Help Desk
IPsoft IPcenter vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
IPcenter | N/A | IPsoft, a software company headquartered in San Jose specializing in automation solutions, offers IPcenter, an ITSM solution relying on IPsoft's automation technologies to provide a complete IT service management solution. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
IPsoft IPcenter | Spiceworks Help Desk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
IPsoft IPcenter | Spiceworks Help Desk | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
IPsoft IPcenter | Spiceworks Help Desk | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
IPsoft IPcenter | Spiceworks Help Desk | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
IPsoft IPcenter | Spiceworks Help Desk | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
IPsoft IPcenter | Spiceworks Help Desk | |
---|---|---|
Likelihood to Recommend | IPsoft No answers on this topic | Spiceworks Ziff Davis |
Pros | IPsoft No answers on this topic | Spiceworks Ziff Davis |
Cons | IPsoft No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | IPsoft No answers on this topic | Spiceworks Ziff Davis |
Usability | IPsoft No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | IPsoft No answers on this topic | Spiceworks Ziff Davis |
Support Rating | IPsoft No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | IPsoft No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | IPsoft No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | IPsoft No answers on this topic | Spiceworks Ziff Davis |
ScreenShots |