IPsoft IPcenter vs. TOPdesk
IPsoft IPcenter vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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IPcenter | N/A | IPsoft, a software company headquartered in San Jose specializing in automation solutions, offers IPcenter, an ITSM solution relying on IPsoft's automation technologies to provide a complete IT service management solution. | N/A | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
IPsoft IPcenter | TOPdesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
IPsoft IPcenter | TOPdesk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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IPsoft IPcenter | TOPdesk | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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IPsoft IPcenter | TOPdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
IPsoft IPcenter | TOPdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (195 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (107 ratings) |
Usability | - (0 ratings) | 9.6 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (164 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (15 ratings) |
Configurability | - (0 ratings) | 8.7 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 8.9 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
IPsoft IPcenter | TOPdesk | |
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Likelihood to Recommend | IPsoft No answers on this topic | TOPdesk |
Pros | IPsoft No answers on this topic | TOPdesk |
Cons | IPsoft No answers on this topic | TOPdesk |
Likelihood to Renew | IPsoft No answers on this topic | TOPdesk |
Usability | IPsoft No answers on this topic | TOPdesk |
Reliability and Availability | IPsoft No answers on this topic | TOPdesk |
Performance | IPsoft No answers on this topic | TOPdesk |
Support Rating | IPsoft No answers on this topic | TOPdesk |
In-Person Training | IPsoft No answers on this topic | TOPdesk |
Online Training | IPsoft No answers on this topic | TOPdesk |
Implementation Rating | IPsoft No answers on this topic | TOPdesk |
Alternatives Considered | IPsoft No answers on this topic | TOPdesk |
Scalability | IPsoft No answers on this topic | TOPdesk |
Return on Investment | IPsoft No answers on this topic | TOPdesk |
ScreenShots |