JustCall vs. OpenText Qfiniti
JustCall vs. OpenText Qfiniti
Product | Rating | Most Used By | Product Summary | Starting Price |
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JustCall | Small Businesses (1-50 employees) | JustCall is an AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven… | $30 per month per user | |
OpenText Qfiniti | N/A | OpenText Qfiniti is an integrated, modular workforce optimization (WFO) solution designed to improve call and screen recording, workforce management, quality monitoring, process automation, liability recording, coaching and eLearning, and surveying in today’s enterprise customer engagement contact centers. It includes OpenText Explore, which is advanced voice of the customer analytics, as well as Qfiniti managed services. | N/A |
JustCall | OpenText Qfiniti | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. | — | ||||||||||||||
More Pricing Information |
JustCall | OpenText Qfiniti | |
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Top Pros | No answers on this topic | |
Top Cons |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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JustCall | OpenText Qfiniti | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
JustCall | OpenText Qfiniti | |
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Likelihood to Recommend | 8.8 (7 ratings) | - (0 ratings) |
JustCall | OpenText Qfiniti | |
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Likelihood to Recommend | SaaS Labs | OpenText No answers on this topic |
Pros | SaaS Labs | OpenText No answers on this topic |
Cons | SaaS Labs | OpenText No answers on this topic |
Alternatives Considered | SaaS Labs | OpenText No answers on this topic |
Return on Investment | SaaS Labs | OpenText No answers on this topic |
ScreenShots | JustCall Screenshots |