Kareo Engage vs. Relatient

Kareo Engage

2 Reviews and Ratings

Relatient

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Kareo Engage	Score 7.7 out of 10	N/A	Kareo Engage (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers. The solution provides doctor websites, search engine marketing and reputation management, online scheduling, appointment reminders, patient recall/re-care marketing, and mobile secure messaging.	$0
Relatient	Score 3.0 out of 10	N/A	Relatient partners with health systems and medical practices - comprising more than 40,000 providers across the US - to optimize the patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. The solutions aim to reduce delays in care, improve communication, and enhance both the provider and consumer experience.	N/A

Pricing

Kareo Engage

Relatient

Editions & Modules

Cub: $0
Professional: $300
Managed Services: $500

No answers on this topic

Offerings

Pricing Offerings
Kareo Engage	Relatient
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Kareo Engage	Relatient
Top Pros	Pro Text messages Pro Appointment reminders	No answers on this topic
Top Cons	Minus No resolution	No answers on this topic

User Ratings
	Kareo Engage	Relatient
Likelihood to Recommend	7.0 (1 ratings)	1.0 (1 ratings)
Support Rating	3.0 (1 ratings)	- (0 ratings)

User Testimonials
	Kareo Engage	Relatient
Likelihood to Recommend	Tebra Technologies, Inc (Kareo + PatientPop) The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution. Incentivized HH Howell Howell Practice Manager Read full review	Relatient I would not recommend them to anyone ever for any reason. Ada Burrell Manager Digital and Social Media Read full review
Pros	Tebra Technologies, Inc (Kareo + PatientPop) Patient communications: being able to send patients text messages has been a great benefit. Kareo sends out appointment reminders for us which saves our employees time. Incentivized HH Howell Howell Practice Manager Read full review	Relatient No answers on this topic
Cons	Tebra Technologies, Inc (Kareo + PatientPop) There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution. It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit. Incentivized HH Howell Howell Practice Manager Read full review	Relatient Technical Service Functionality Customer service Ada Burrell Manager Digital and Social Media Read full review
Support Rating	Tebra Technologies, Inc (Kareo + PatientPop) Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly. Incentivized HH Howell Howell Practice Manager Read full review	Relatient No answers on this topic
Alternatives Considered	Tebra Technologies, Inc (Kareo + PatientPop) We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out. Incentivized HH Howell Howell Practice Manager Read full review	Relatient No answers on this topic
Return on Investment	Tebra Technologies, Inc (Kareo + PatientPop) We have not been using it long enough to know an answer to this. Incentivized HH Howell Howell Practice Manager Read full review	Relatient No answers on this topic
ScreenShots