Katalon Studio vs. Tricentis Test Automation for Salesforce

Free trial version is fine but you don't get the adequate support and VFM for the licensed version. Customer service needs to be improved a lot and any QA's with less technical background or less time to troubleshoot issues in the software on their own would find it difficult to use.

My organization heavily customizes Salesforce to align it with specific business processes, adding custom fields, workflows, and triggers. With each Salesforce release or customization update, we need to ensure that existing functionalities and customizations remain intact.Tricentis Test Automation for Salesforce excels in this scenario. Its ability to create and execute comprehensive regression test suites efficiently ensures that customizations don't introduce unexpected issues or regressions. We can automate the validation of custom workflows, triggers, and data integrity, saving time and reducing the risk of errors.

Incentivized

• Codeless test automation
• Integration with Web, Mobile, API and Desktop automation
• Possibility of end to end test automation using CI tools
• Assistance provided during the coding

Incentivized

• Creation of Salesforce objects automatically
• AI-powered Smart locators
• Creation of test cases and modification is so easy compare to any other tool

• Katalon Studio supports only grovvy language for now. It will be nice to see support for other scripting languages.
• Performance issues; sudden crash of the tool.
• Debug button is provided only to licensed owner since Katalon 7+ version.
• New tool, few resources available to learn. So there is a mild learning curve here.

Incentivized

• The available documentation and learning resources are not extensive enough.
• The tool lacks sufficient customization options for creating and managing test cases.
• Limited integration with other tools and platforms.

Incentivized

We will renew but hope they improve their mobile experience.

Incentivized

Due to the slowness, there is an intermediate timeout. There is no other problem.

Incentivized

Very good tool, first of this kind so no element to compare but still very good tool. It allows us to gain a lot of time and to be very deep in the testing phases

Incentivized

I love the support. They have provided answers and solutions for most of our questions or doubts that could come up. They also have provided basic tutorials on how to get familiarized with the program.

Incentivized

Katalon Studio License cost is reasonable and it suits the budget where as other tools are expensive and its difficult to get right ROI. Capabilities are user friendly while using the Katalon Studio for api, mobile , web and desktop application automation where as expensive fails to provide certain basic user friendly factors

Incentivized

We selected Tricentis Test Automation due to it's ease of use. It was the pricier option out of the competitve pool, however, it was important for us to have a scalable solution that integrated with all of our technologies and platforms. It was the most user-friendly tool and took the least amount of time to onboard individuals.

Incentivized

• No License fee: it saves a license fee which has paid for other tools.
• Able to create a Jenkins pipeline for DevOps saving sufficient time by running nightly.
• The manual tester can also automate making testing becomes faster.

Incentivized

• Improved productivity of QA team a lot
• Efficiency of test automation scripts gone up
• Automating test cases is so easy and reduced lot of efforts