Kixie vs. Ring4

Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.

Incentivized

Good for creating a new business or branching a business abroad.

• Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile.
• The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone.
• The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call.

Incentivized

• Manage Team Lines
• Transcribe calls
• International Calling
• Call Recording
• Free video conferencing

• "Power Dialer" doesn't work all the time.
• Only records; doesn't give any type of analysis.
• Getting your account set up correctly can be confusing.

Incentivized

• I've sometimes seen text messages being sent in double.

It's super easy and simple to use, and very straightforward.

I had a question, and had my answer that same day.

Kixie integrated much better with our CRM (Zoho) than CrazyCall. In addition, Kixie had increased reporting features that CrazyCall did not offer--CrazyCall's reporting was limited and not detailed enough for our purposes. Lastly, at the time, CrazyCall did not have the inbound call services that Kixie offered. In fact, CrazyCall did not have any inbound services when we were using the software.

Incentivized

Ring4 had everything we need in a business phone line in a more simple format and less expensive.

• Negative- the "Power Dialer" doesn't load
• Negative- missed calls because not loading correctly
• Positive- can call anyone with a click of a button

Incentivized

• Less expensive business phone
• Can answer on the go
• Less to manage, more simple