What users are saying about
2 Ratings
1 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

Kixie

For me, the best kind of services are the ones that you forget about because they work so well in the background. This is what Kixie does so well once it's installed; it's unobtrusive, simple, and does what it is supposed to do in the background. My sales staff no longer has to worry about tracking and logging their outbound or inbound calls because Kixie is installed on their phones and computers.
Adam Montgomery | TrustRadius Reviewer

Ring4

Good for creating a new business or branching a business abroad.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Kixie
7.8
Ring4
Hosted PBX
Kixie
8.0
Ring4
Multi-level Interactive Voice Response (IVR)
Kixie
7.0
Ring4
User templates
Kixie
7.0
Ring4
Call reports
Kixie
9.0
Ring4
Directory of employee names
Kixie
8.0
Ring4

Call Management

Kixie
8.2
Ring4
9.1
Answering rules
Kixie
7.0
Ring4
Call recording
Kixie
9.0
Ring4
Call park
Kixie
8.0
Ring4
Call screening
Kixie
8.0
Ring4
Message alerts
Kixie
9.0
Ring4
9.1

VoIP system collaboration

Kixie
6.0
Ring4
9.1
Video conferencing
Kixie
6.0
Ring4
Audio conferencing
Kixie
6.0
Ring4
Instant messaging
Kixie
Ring4
9.1

Mobile apps

Kixie
8.0
Ring4
9.1
Mobile app for iOS
Kixie
8.0
Ring4
9.1
Mobile app for Android
Kixie
8.0
Ring4

Pros

Kixie

  • Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile.
  • The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone.
  • The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call.
Adam Montgomery | TrustRadius Reviewer

Ring4

  • Send and receive texts.
  • Send and receive calls.
  • Personalizing your own phone number by region in the US.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Cons

Kixie

  • There is a big price difference between Kixie's limited minutes and unlimited minutes calling plans. I was expecting a price increase for unlimited minutes, but I didn't expect it to be that large of an increase (almost double the price).
  • The minutes for the limited calling plan is set at 300 minutes a month. For my organization that makes a lot of calls, this is a very low amount, which forces us to upgrade to the unlimited calling plan.
  • It's easy to get started with Kixie by signing up for their free trial. However, the pricing that was advertised during the free trial period turned out to be quite different for my organization when it was actually time to purchase the service after the trial period was over.
Adam Montgomery | TrustRadius Reviewer

Ring4

  • I've sometimes seen text messages being sent in double.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Usability

Kixie

No score
No answers yet
No answers on this topic

Ring4

Ring4 9.1
Based on 1 answer
It's super easy and simple to use, and very straightforward.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Support Rating

Kixie

No score
No answers yet
No answers on this topic

Ring4

Ring4 9.1
Based on 2 answers
I had a question, and had my answer that same day.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Alternatives Considered

Kixie

Kixie integrated much better with our CRM (Zoho) than CrazyCall. In addition, Kixie had increased reporting features that CrazyCall did not offer--CrazyCall's reporting was limited and not detailed enough for our purposes. Lastly, at the time, CrazyCall did not have the inbound call services that Kixie offered. In fact, CrazyCall did not have any inbound services when we were using the software.
Adam Montgomery | TrustRadius Reviewer

Ring4

No answers on this topic

Return on Investment

Kixie

  • Kixie has made our sales team more productive by freeing up their time for more calls and customer engagement.
  • My sales team has also become more organized by using Kixie. We are able to be more systematic and strategic with when we are calling and the frequency of our calls. This has improved our success ratio in getting leads into our pipeline.
  • The reporting features on Kixie has allowed my organization to better identify members of my sales staff that are having call success and reward them for their efforts.
Adam Montgomery | TrustRadius Reviewer

Ring4

  • We've made significant savings in time and money by using Ring4.
  • We didn't have to go through all the hassle of setting up a regular line.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Screenshots

Pricing Details

Kixie

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Ring4

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
9.99*

* per phone line, per month

Rating Summary

Add comparison