KnowBe4 PhishER/PhishER Plus vs. Rapid7 InsightConnect

I have been able to create customized simulated phishing campaigns that are really testing our users ability to "spot the fake." That coupled with the training campaigns that are included make it much more likely that our users will be better prepared to protect our organization by being able to recognize common industry threats, and brings awareness to less common threats that are out there. I love that they have a shared folder full of relevant, recent real-world scams that we can choose from to train our user base.

Incentivized

Where Rapid7 InsightConnect excels is in environments needing the whole suite of virus protection and monitoring. In our environment we use it to make sure we have visibility over all endpoints, servers, hosts, and clusters to make sure that there are no vulnerabilities being left unattended too. It is also best in large environments. Since there are many endpoints, the automation from Rapid7 helps manage them all in an efficient manner.

Incentivized

• Analysis and classification of phishing emails using machine learning
• Response to reporting users with personalised emails template
• Automatic response and actions using integration with Microsoft
• Good dashboard with reporting and KPI
• Integration with others product to improve scan and analysis
• It improves users' security awareness and behavior as receiving an immediate response with the analysis result improves the ability to recognize a phishing email

Incentivized

• The most significant difference is that we no longer have to examine endpoints and devices separately.
• The cost.
• The impact on the safety and efficiency of our business.

Incentivized

• Enhancing the automated response capabilities, such as directly initiating remediation processes or integrating with other cybersecurity tools, could further streamline the threat management process.
• Implementing a feedback system where users can be informed about the outcome of their reported emails might encourage more proactive engagement.
• the reporting tool is not as streamlined on mobile devices as it is on desktops. Enhancing mobile functionality would be beneficial

Incentivized

• It would be great if Rapid7 InsightConnect could be configured based on pre determined specifications when installing the agent.
• We've noticed that at times, there are certain network parameters needed in order for Rapid7 to collect and report data efficiently.
• Sometimes there are issues with the discovery scan in Rapid7 making it hard to configure in the beginning.

Incentivized

Phish ER has reduced the time my team and I spend on reported emails by over 80%. With the volume of emails reported and a small team this is a must have.

The configuration is a bit complicated, but easy once you get the hang of it. Once configured, it is easy to manage our malicious emails that are reported by our staff.

Incentivized

It's incredibly easy to set up, to use, to detect threats. It's easy to change, tweek and very quick to resolve all issues

Incentivized

Support has been easy to get along with and easy to understand.

Incentivized

Work with support or rep for some basic steps, the rest is pretty straight foward.

Incentivized

KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting them and the reporting technique is very simple, just clicking on the Phish Alert Button and the email will be directly reported to the KnowBe4 PhishER dashboard. KnowBe4 PhishER dashboard is a very good example of centralized dashboard where you can find all things related to that reported email.

Incentivized

Palo Alto was slightly cheaper, but more complex and would need the training to be effective. Splunk was comparative from a price standpoint, but the automation features of Rapid7 InsightConnect outweighed those of Splunk SOAR. Honestly, all of these are great choices, but for our environment, it made more sense to go with Rapid7.

Incentivized

• It has greatly increased phishing / security awareness by our staff by having a designated button & process for reporting phishing emails
• It provides greater protection through the ability to delete emails from multiple recipients even if not all of them reported the email
• It saves time for me to have to evaluate whether or not an email reported is a real threat through the ML/AI/VirusTotal scores

Incentivized

• The automation and integration we set up in the dev cycle helped us provide evidence in audits
• The automation and integration we set up in the dev cycle helped us fix vulns in our software prior to implementation thus increasing our security
• Automations save massive time and headache's between infosec and devs

Incentivized