KnowBe4 PhishER - Two Fins Up
Updated July 25, 2023
KnowBe4 PhishER - Two Fins Up
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 PhishER
With today's growing phishing attack surface, the need for a reporting and management system is inevitable. Manually managing phishing responses is cumbersome and downright unsafe. KnowBe4 PhishER allows us to quickly and safely manage our phishing reports.
- Detailed Phishing Indicators
- Automatic Categorization of Phishing Emails
- Multi-Admin Workflow
- Automated Responses
- Setup a bit tricky out of the box. I prefer self-service setups that are easy to use, but KnowBe4 PhishER does offer great service for their products.
- Less time coordinating phishing response
- Less time investigating reports
- Mitigating phishing risk more effectively
The PhishER identification tags are vital to our response team. The tags help us prioritize threats over spam or false positive reports.
PhishML, PhishRIP, and PhishER blocklist
All capabilities allow us to centrally manage our phishing response. Before we would have to manually track down emails in Microsoft's Security console, wasting a lot of time. All capabilities allow us to easily manage our phishing threats.
Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?
Yes
Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?
Yes
Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?
Yes
Would you buy KnowBe4 PhishER/PhishER Plus again?
Yes
KnowBe4 PhishER/PhishER Plus Feature Ratings
Configuring KnowBe4 PhishER
Talk with your rep to ensure you are using the software to its fullest potential.
Some - we have done small customizations to the interface - Setting up workflows for your team is important. Having specific workflows for our criteria is helpful. Configuring quick actions also saves us a lot of time.
No - we have not done any custom code
Using KnowBe4 PhishER
160 - Information technology (reviewers) and end users (reporters)
1 - Information Technology with a focus on security
- Security
- Ransomware Mitigation
- Malicious email tracking
- Automated workflows
- Automated responses
- Machine learning
Evaluating KnowBe4 PhishER and Competitors
- Cloud Solutions
- Integration with Other Systems
- Ease of Use
Ease of use is important for small businesses that don't have many resources to dedicate to a complicated solution.
I wouldn't change anything
KnowBe4 PhishER Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, the support is included in our current contract
They assisted us with setting up the more handy features, like quick actions.
Using KnowBe4 PhishER
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Convenient Feel confident using Familiar | Slow to learn |
- Quick actions
- Link tracking
- Initial setup