Landbot vs. SAP Extension Suite (discontinued)

Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.

Incentivized

The adoption of SAP Extension Suite is growing significantly and it has become a strategic platform for our company. SAP Extension Suite will most likely meet the requirements of most companies to get beyond small workgroup apps and tackle more strategic requirements. The most important thing that SAP Extension delivers is a single UI for development effort for web and mobile deployment.

Incentivized

• Simple visual constructor for your bots
• Many bot patterns
• Zapier and Webhooks
• Full customization CSS for your bots

Incentivized

• Reduces the length and cost of system development and integration
• Empowers developers to acquire a new skill to deliver applications and other services efficiently
• Enabled the innovation team to transform the way services are accessed and delivered
• Ensures scalability of apps used simultaneously by thousands of customers

Incentivized

• Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.

Incentivized

• It was a bit of a hassle to configure at first but once setup it's easy and fast.
• At a certain time they removed key items used in pipelines to force upgrades.
• The new UI though works well feels less intuitive than the previous one.

Incentivized

Everything is simple. Very helpful support team. Always answer your question and help solve the problem.

Incentivized

Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.

Incentivized

We have been able to work in a much more agile way with SAP Extension Suite, and there is a lot of excitement that developing with this platform is significantly faster. SAP Extension Suite is the perfect fit to build great-looking applications that work on any form factor, be it [a] smartphone, laptop, or tablet, and within budget.

Incentivized

• Fast payback on advertising budget due to high conversion.
• Need a mobile application for chat operators, if the leads want to chat with a living person.

Incentivized

• Faster development cycle due to native integration with SAP products
• Negative short-term ROI due to the lack of training material and significant differences with the previous version of the same tool (SAP Web IDE)
• Tighter integration with corporate programming guidelines since SAP Extension Suite offers great integration with DevOps pipeline solutions

Incentivized