Lavu vs. PAR Brink POS

For a small company with little inventory, Lavu is a great simple POS system. For a larger company or a company where items are always changing, I would not recommend Lavu as more transactions increases room for error and ultimately takes away the time one doesn't have to figure out how to reconcile something. Customer service is not always able to fix the problem right away and can take months getting back to you on the reasoning behind a discrepancy in reports.

Incentivized

Brink just needs to continue to develop its technology for the every-changing industry.

Incentivized

• The Lavu system is incredibly easy to use in both front and back of house operations. The format of both sides is very intuitive.
• Lavu makes it very easy to add real life application to teaching inventory control, schedule control, etc.
• The fact that it is cloud based makes life much easier. I can make changes on the fly and they update very quickly.

Incentivized

• Brink has a simple interface for the team to use in their day to day.
• Brink is mostly simple to reconfigure to our needs in the field.

Incentivized

• Split check credit card transactions, seem to have issues with some of the checks not closing out properly or being charged correctly
• Servers being allowed to run server summary even though they have unpaid checks (not supposed to happen)
• Have had the system go out on a weekend and took 20 plus minutes to get back online
• Calling the help desk on the weekend is a joke, takes 45 to 90 minutes to get help

Incentivized

• Brink could update its hardware to the sign of the times with guest interactive POS.
• Appears clunky at times with its processes and steps.
• Brink needs to be able to edit it reporting features to get the desired result for time clock compliance especially in CA with Meal Break Laws.
• Brink needs to integrate its time clock process in CA, for a team member to accept or decline time clock edits and to waive a mandatory break.
• Brink needs better integration with KDS systems to do exactly what we need it to do as our business model develops into the future.

Incentivized

I believe Brink has been very responsive to our needs and requests

Incentivized

Square has a simpler interface but lower quality reporting for accountants.

Incentivized

I inherited Brink and it works for us for now. But as we grow in CA and other markets, Brink maybe becomes a challenge with time record compliance and the ability to perform up to expectations with KDS systems.

Incentivized

• LAVU has fit perfectly into both the business and teaching usage areas for me. I feel I got an extra return on investment.

Incentivized

• Positive impact on its simplicity with our growth and ability to teach and transform our business.
• Negative impact on the business with time clock compliance in CA. We need more functionality for the Team Member experience in time clock management.

Incentivized