What users are saying about
5 Ratings
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Score 9.4 out of 100
3 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Lead Liaison LMA

I think Lead Liaison could work well for new companies without an existing tech stack as you can also use it as your CRM.For a more mature company, especially one with multiple existing platform, I do not think it is worth switching, as all of the features will likely seem inferior to alternative specialist tools, many of which are cheaper, better supported and better integrated
James Summers | TrustRadius Reviewer

LinkPoint Connect

LinkPoint is great for people who spend a lot of time working inside outlook. It allows you to update and add records directly from outlook and it has some built-in duplicate prevention which is nice if you don’t have duplicate prevention measures in place. It’s fast and stable. A lot of our users were unable to use SFO due to it crashing outlook.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Lead Liaison LMA
5.7
LinkPoint Connect
WYSIWYG email editor
Lead Liaison LMA
1.0
LinkPoint Connect
Dynamic content
Lead Liaison LMA
9.1
LinkPoint Connect
Ability to test dynamic content
Lead Liaison LMA
9.1
LinkPoint Connect
Landing pages
Lead Liaison LMA
1.0
LinkPoint Connect
A/B testing
Lead Liaison LMA
8.8
LinkPoint Connect
Mobile optimization
Lead Liaison LMA
9.1
LinkPoint Connect
Email deliverability reporting
Lead Liaison LMA
1.8
LinkPoint Connect
List management
Lead Liaison LMA
2.7
LinkPoint Connect
Triggered drip sequences
Lead Liaison LMA
8.6
LinkPoint Connect

Lead Management

Lead Liaison LMA
4.6
LinkPoint Connect
Lead nurturing
Lead Liaison LMA
1.9
LinkPoint Connect
Lead scoring and grading
Lead Liaison LMA
3.7
LinkPoint Connect
Data quality management
Lead Liaison LMA
9.1
LinkPoint Connect
Automated sales alerts and tasks
Lead Liaison LMA
3.6
LinkPoint Connect

Campaign Management

Lead Liaison LMA
8.7
LinkPoint Connect
Calendaring
Lead Liaison LMA
8.6
LinkPoint Connect
Event/webinar marketing
Lead Liaison LMA
8.8
LinkPoint Connect

Social Media Marketing

Lead Liaison LMA
8.8
LinkPoint Connect
Social sharing and campaigns
Lead Liaison LMA
8.8
LinkPoint Connect
Social profile integration
Lead Liaison LMA
8.8
LinkPoint Connect

Reporting & Analytics

Lead Liaison LMA
1.2
LinkPoint Connect
Dashboards
Lead Liaison LMA
1.8
LinkPoint Connect
Standard reports
Lead Liaison LMA
1.0
LinkPoint Connect
Custom reports
Lead Liaison LMA
1.0
LinkPoint Connect

Platform & Infrastructure

Lead Liaison LMA
6.3
LinkPoint Connect
API
Lead Liaison LMA
1.0
LinkPoint Connect
Role-based workflow & approvals
Lead Liaison LMA
8.8
LinkPoint Connect
Customizability
Lead Liaison LMA
1.0
LinkPoint Connect
Integration with Salesforce.com
Lead Liaison LMA
9.1
LinkPoint Connect
Integration with Microsoft Dynamics CRM
Lead Liaison LMA
9.1
LinkPoint Connect
Integration with SugarCRM
Lead Liaison LMA
9.1
LinkPoint Connect

Pros

Lead Liaison LMA

  • The form customization is perfect. Very easy to use.
  • The insight we get from the form's (GPS) data is nice as we do not have to mandate fields anymore.
  • The ability to pass thru a lot of data on the back end works for our process. The internal receiver (customer service or sales reps) of the form data knows exactly what campaign the lead came from, what clinical specialty is tied to the prospect and what product is of interest. All seamlessly.
Linda Stacy | TrustRadius Reviewer

LinkPoint Connect

  • Very easy to use.
  • Easy to tag to contacts, accounts, and opportunities separately and at the same time.
  • Minimally invasive into the rest of my workflow.
Anonymous | TrustRadius Reviewer

Cons

Lead Liaison LMA

  • Would be nice for a note section in the contacts OR a complete CRM within
  • Honestly, at this point I could not make any "worthy" suggestions I am happy thus far!
Cindy K. Brown | TrustRadius Reviewer

LinkPoint Connect

  • Installation is a bit tricky for non tech savvy users.
  • Ability to sort/filter search results when looking for additional records.
  • The ability to mass create multiple contacts/leads from an email would be nice.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Lead Liaison LMA

Lead Liaison LMA 9.1
Based on 1 answer
Why move from a product that is help grown the speed on Marketing ROI? We see that the dashboards, flexibility and tracking are meeting and exceeding the business needs we had outlined. The support they provide is consistent, available and responsive. They will work with you until your issue is resolved.
Troy Rockman | TrustRadius Reviewer

LinkPoint Connect

No score
No answers yet
No answers on this topic

Usability

Lead Liaison LMA

Lead Liaison LMA 8.2
Based on 1 answer
One item you did not ask, but should be in around customer support. They do a great job of working with you, training and ongoing questions. Lead Liaison is always available and easy to get answers. The dashboards are great to gain business trends. The social media management is easy and a great way to ensure content is being tracked. The ability to gain tracking code for additional tactics. Our team enjoys the easy access and useability. We work with our clients to make sure they have a tool that we can use to scale for their needs. Lead Liaison makes it easy for us to help clients understand that Marketing ROI is closer to their finger tips than ever before.
Troy Rockman | TrustRadius Reviewer

LinkPoint Connect

No score
No answers yet
No answers on this topic

Support Rating

Lead Liaison LMA

Lead Liaison LMA 9.1
Based on 1 answer
Lead Liaison has tremendous support. I''ve never gone more than a hour or so without a response. They are quick to understand my request, review the options for solution and deliver the best option with the best outcome. Also, the good part is that I don't need support all the time because the product is so easy.
Troy Rockman | TrustRadius Reviewer

LinkPoint Connect

LinkPoint Connect 10.0
Based on 1 answer
Never had to use the support team, which probably means the product works well!
Anonymous | TrustRadius Reviewer

Implementation Rating

Lead Liaison LMA

Lead Liaison LMA 9.1
Based on 1 answer
Any issue with the adoption of the product were on our end. I wish we had the band width to run faster so we can know more faster. Our team enjoys the dashboards and ease of using the product. I know our clients are appreciating the results of the information as well.
Troy Rockman | TrustRadius Reviewer

LinkPoint Connect

No score
No answers yet
No answers on this topic

Alternatives Considered

Lead Liaison LMA

We were poached from a competitor where we were getting 2600% ROI. This was a bad business decision on our part. Lead Liaison promised the same level of visitor identification with many more extra features but it never stacked up. After 12 months we actually did not see a return on investment greater than the original investment. Conversely the competitor has seen a 1700% ROI just in month 1 upon returning to them. So having using Lead Forensics before and after using Lead Liaison it's clear what the variable is.
James Summers | TrustRadius Reviewer

LinkPoint Connect

Cirrus Insight was a huge fail for us as it searched and pulled in matching records looking at all custom and standard email fields. We have a lot of emails fields that contained employee email addresses (for notifications) so it pulled in records that didn’t match making the results hard to search through.
Anonymous | TrustRadius Reviewer

Return on Investment

Lead Liaison LMA

  • Ability to create custom forms per campaign.
Linda Stacy | TrustRadius Reviewer

LinkPoint Connect

  • It provides transparency into your outbound communication with customers.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Lead Liaison LMA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$499*

* Depends on package

Lead Liaison LMA Editions & Modules

Edition
Visitor Tracking$2501
Sales and Marketing Automation$5002
  1. Page Views per Month
  2. # of Licensed Contacts
Additional Pricing Details

LinkPoint Connect

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$16*

* per user per year

LinkPoint Connect Editions & Modules

Edition
LinkPoint Connect for Outlook + Salesforce$1921
LinkPoint Connect for IBM Notes + Salesforce$2281
LinkPoint Connect for Outlook + Microsoft Dynamics CRM$1921
LinkPoint Connect for IBM Notes + Microsoft Dynamics CRM$2281
  1. per user, per year
Additional Pricing Details
Subscriptions are billed annually. Discounts available for non-profits. Volume discounts available. LinkPoint Connect Solutions are available for Outlook and IBM Notes users. These include preconfigured implementations for Advologix, Apto, Apttus, FinancialForce.com, Jobscience, Navatar, Pardot, Salesforce Shield, and TaskRay.

Rating Summary

Likelihood to Recommend

Lead Liaison LMA
1.0
LinkPoint Connect
9.5

Likelihood to Renew

Lead Liaison LMA
9.1
LinkPoint Connect

Usability

Lead Liaison LMA
8.2
LinkPoint Connect

Support Rating

Lead Liaison LMA
9.1
LinkPoint Connect
10.0

Implementation Rating

Lead Liaison LMA
9.1
LinkPoint Connect

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