TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LeadMaster

    Score8 out of 10
    N/ALeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system.

    $10

    per seat

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    LeadMasterNimble
    Editions & Modules
    Lead-Xpress
    $10
    per seat
    LeadMaster Standard Edition
    $50
    per seat
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    LeadMasterNimble
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$500 hours requiredNo setup fee
    Additional DetailsThere is no additional charge for the mobile version.—
    More Pricing Information
    Community Pulse
    LeadMasterNimble
    Considered Both Products
    LeadMaster
    No answer on this topic
    Nimble
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    LeadMasterNimble
    Sales Force Automation
    Comparison of Sales Force Automation features of LeadMaster and Nimble
    Feature
    LeadMaster
    5.9
    1 Ratings
    28% below category average
    Nimble
    8.5
    30 Ratings
    8% above category average
    Customer data management / contact management7.01 Ratings9.529 Ratings
    Workflow management7.01 Ratings8.428 Ratings
    Territory management6.01 Ratings8.724 Ratings
    Opportunity management5.01 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings9.429 Ratings
    Contract management6.01 Ratings8.523 Ratings
    Quote & order management3.01 Ratings6.621 Ratings
    Channel / partner relationship management6.01 Ratings8.126 Ratings
    Interaction tracking00 Ratings9.227 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of LeadMaster and Nimble
    Feature
    LeadMaster
    7.0
    1 Ratings
    10% below category average
    Nimble
    8.1
    22 Ratings
    5% above category average
    Case management6.01 Ratings7.922 Ratings
    Call center management8.01 Ratings8.220 Ratings
    Help desk management00 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LeadMaster and Nimble
    Feature
    LeadMaster
    6.0
    1 Ratings
    25% below category average
    Nimble
    8.7
    27 Ratings
    12% above category average
    Lead management6.01 Ratings8.426 Ratings
    Email marketing6.01 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LeadMaster and Nimble
    Feature
    LeadMaster
    6.5
    1 Ratings
    17% below category average
    Nimble
    8.2
    29 Ratings
    6% above category average
    Task management8.01 Ratings8.529 Ratings
    Reporting5.01 Ratings7.725 Ratings
    Billing and invoicing management00 Ratings8.418 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LeadMaster and Nimble
    Feature
    LeadMaster
    6.0
    1 Ratings
    24% below category average
    Nimble
    8.9
    27 Ratings
    15% above category average
    Forecasting7.01 Ratings8.923 Ratings
    Pipeline visualization5.01 Ratings8.827 Ratings
    Customizable reports6.01 Ratings9.023 Ratings
    Customization
    Comparison of Customization features of LeadMaster and Nimble
    Feature
    LeadMaster
    6.7
    1 Ratings
    13% below category average
    Nimble
    8.6
    29 Ratings
    12% above category average
    Custom fields8.01 Ratings9.029 Ratings
    Scripting environment6.01 Ratings8.518 Ratings
    API for custom integration6.01 Ratings8.820 Ratings
    Custom objects00 Ratings8.322 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LeadMaster and Nimble
    Feature
    LeadMaster
    8.0
    1 Ratings
    6% above category average
    Nimble
    8.8
    25 Ratings
    15% above category average
    Marketing automation8.01 Ratings8.725 Ratings
    Compensation management00 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of LeadMaster and Nimble
    Feature
    LeadMaster
    9.0
    1 Ratings
    17% above category average
    Nimble
    8.3
    27 Ratings
    9% above category average
    Mobile access9.01 Ratings8.327 Ratings
    Security
    Comparison of Security features of LeadMaster and Nimble
    Feature
    LeadMaster
    6.0
    1 Ratings
    33% below category average
    Nimble
    9.3
    26 Ratings
    10% above category average
    Role-based user permissions6.01 Ratings9.324 Ratings
    Single sign-on capability00 Ratings9.424 Ratings
    Social CRM
    Comparison of Social CRM features of LeadMaster and Nimble
    Feature
    LeadMaster
    -
    Ratings
    Nimble
    8.4
    29 Ratings
    11% above category average
    Social data00 Ratings8.429 Ratings
    Social engagement00 Ratings8.429 Ratings
    Best Alternatives
    LeadMasterNimble
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LeadMasterNimble
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.0
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (3 ratings)
    Usability
    8.0
    (1 ratings)
    8.0
    (19 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.8
    (19 ratings)
    User Testimonials
    LeadMasterNimble
    Likelihood to Recommend
    LeadMaster
    My company works with a client who offers a SaaS solution to
    the beauty sector. We had been using Salesforce for three years but needed a
    system with lead nurturing, workflow automation, and user-friendliness that
    Salesforce lacked without a hefty monthly price tag.

    We are taking use of LeadMaster's eMarketing, automation,
    and workflow management capabilities as well as the streamlined nature of the
    Professional Edition. We've been able to better regulate the sales process and
    boost our conversion rate as a result.

    We have been very pleased with LeadMaster's customer service
    and would suggest their product without reservation.
    Incentivized
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    LeadMaster
    • It has business app
    • Use the cloud based technology
    • No integrations at all
    • no communication gap
    • Software customizations as per your business and working
    • strong customer support
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    LeadMaster
    • Need to give all features/access to top level designations of the company. (title based access/feature)
    • need to enhance more communication with team with real-time notifications.
    • Need to improve in deep reporting metrics
    Incentivized
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    LeadMaster
    No answers on this topic
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    LeadMaster
    My ability to more effectively manage the workflow in our office has been greatly enhanced by LeadMaster. Each member of my team is aware of the students they are responsible for recruiting and the specific process that should be followed with each and every one of them. The system also enables us to practically eliminate the use of paper in our process, which helps to reduce the number of different types of office errors.
    Incentivized
    Read full review
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    LeadMaster
    The reason to give this rating because of the following.

    1. Assessing the efficiency of campaigns involving
    several agencies and points of contact

    2. True close loop reporting

    3. The capacity to manage a channel through the use
    of features for updating leads and pipelines.

    4. Ensuring that no leads were lost and that they
    were always assigned to someone for follow-up, whether the lead originated
    through e-marketing, the filling out of a form on a website, or even a lead
    from a trade fair

    5. Creating a seamless connection between marketing
    and lead generating
    Incentivized
    Read full review
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Alternatives Considered
    LeadMaster
    My client has been using Salesforce for the past two years,
    but they were looking for a system that would provide lead nurturing, workflow
    automation, and overall ease of use – functionality that was just not available
    within Salesforce without incurring a large, monthly fee. I'm using one of my
    clients who has been using Salesforce for the past two years.

    Because of LeadMaster's user-friendliness, robust automation
    and workflow management, and eMarketing capabilities, we have decided to employ
    the Professional Edition. As a result, we are able to better regulate the sales
    process and achieve a higher closure rate.
    Incentivized
    Read full review
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    LeadMaster
    • To mange the vendor/customer as per services or requirement helps to improve service wise business
    • reporting helps to know the service wise sale
    • a bit communication lag between team that create a delay in closing deal.
    Incentivized
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    ScreenShots

    LeadMaster Screenshots

    Screenshot of LeadMaster Home Page showing Xtreme-Reports Advanced ReportingScreenshot of Page showing the list of accountsScreenshot of Highly customizable page showing contact details.Screenshot of Sample business rule used to assign all new incoming leads via round robin queue.