What users are saying about
6 Ratings
15 Ratings
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Score 8.4 out of 100
6 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Lightspeed Retail

Lightspeed is well suited for many applications and has the power to accommodate a small business or a large business with lots of items. I am not sure where it would be less appropriate to use it because it works well in my application here at the liquor store. It gives great flexibility to many types of businesses.
Bret Birdsong | TrustRadius Reviewer

Sage Pay

Sage Pay is best suited when used in conjunction with a Sage accounting program. The integration between the two pieces of software completes the value proposition. If your company is not using a Sage accounting product, there may be other payment processing systems that are better suited to your needs.
Herm Harrison | TrustRadius Reviewer

Pros

Lightspeed Retail

  • Inventory management: it's not great but it's the best in class. Think "the least bad option."
  • Sales: it works well here, but don't use their payments system. It's overpriced and doesn't offer chip/pin.
  • Reporting: if you buy the advanced reporting package, it can work well, but is still limited, as all canned reports are.
Jeremy Smith | TrustRadius Reviewer

Sage Pay

  • Sage is able to access programs and saves time by copying over client information.
  • Sage posts payments directly to your cash accounts which means you don't have to waste time with deposits.
  • Sage is quick and there is no way of human error or charging a credit card twice.
Alana (Comaduran) Gunaydin | TrustRadius Reviewer

Cons

Lightspeed Retail

  • I feel it needs the ability to charge a "restocking fee"
  • I would also like to be notified ahead of time before updates are made
  • The work flow when using the "pin before each sale" feature could be a little cleaner
Anonymous | TrustRadius Reviewer

Sage Pay

  • I would like for Sage Pay to automatically merge payment information into the Sage 50 Accounting software. Today the accounting manager must credit the sale to the customer account.
Judy Lowe | TrustRadius Reviewer

Support Rating

Lightspeed Retail

Lightspeed Retail 6.6
Based on 3 answers
I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful.One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling.But overall their support is usually quick and friendly.
Anonymous | TrustRadius Reviewer

Sage Pay

No score
No answers yet
No answers on this topic

Alternatives Considered

Lightspeed Retail

I searched through a few other POS systems however, lightspeed is the first and only that I have used. Because I can customize attributes for custom art projects they were my only option and for that reason we chose them.
Damon Gabriel | TrustRadius Reviewer

Sage Pay

Sage Pay is the best choice when using Sage accounting software due to the integration. If not using Sage software there are other equally valid options in the marketplace.
Herm Harrison | TrustRadius Reviewer

Return on Investment

Lightspeed Retail

  • It has had a very positive impact on business. There have been fewer mistakes by clerks and therefore less money lost.
  • We have not had any instances of outage of the server. This was not the case with the last system we used.
Bret Birdsong | TrustRadius Reviewer

Sage Pay

  • Save overall on credit card charges saved us at the very least $500-$1000.00 a month.
  • Being able to send out receipts digitally through the program saved at least another $100.00 on postage a month.
  • The customer support explains everything so you know you really are saving money.
Alana (Comaduran) Gunaydin | TrustRadius Reviewer

Pricing Details

Lightspeed Retail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sage Pay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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