LivePerson CTI Platform (Tenfold) vs. TELUSCloud Contact Center
LivePerson CTI Platform (Tenfold) vs. TELUSCloud Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A | |
TELUS Cloud Contact Center (TC3) | N/A | TELUS Cloud Contact Center (TC3) is a hosted, on-demand, multi-tenant omnichannel contact center solution based on Cisco’s Hosted Collaboration platform - an end-to-end, fully managed, enterprise grade solution that allows entities to focus on their core business while leveraging TELUS International's CX expertise. TELUS International is the company formed from Xavient Digital, after that company's acquisition by TELUS in 2018. | N/A |
LivePerson CTI Platform (Tenfold) | TELUSCloud Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LivePerson CTI Platform (Tenfold) | TELUSCloud Contact Center | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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LivePerson CTI Platform (Tenfold) | TELUSCloud Contact Center | |
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Small Businesses | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Medium-sized Companies | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Enterprises | Bright Pattern Contact Center Score 9.5 out of 10 | Bright Pattern Contact Center Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LivePerson CTI Platform (Tenfold) | TELUSCloud Contact Center | |
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Likelihood to Recommend | 9.0 (64 ratings) | 8.0 (1 ratings) |
LivePerson CTI Platform (Tenfold) | TELUSCloud Contact Center | |
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Likelihood to Recommend | ![]() LivePerson
| ![]() TELUS International
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Pros | ![]() LivePerson
| ![]() TELUS International
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Cons | ![]() LivePerson
| ![]() TELUS International
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Alternatives Considered | ![]() LivePerson
| ![]() TELUS International
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Return on Investment | ![]() LivePerson
| ![]() TELUS International
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ScreenShots | LivePerson CTI Platform (Tenfold) Screenshots |