MaidSuite vs. ServiceNow Customer Service Management
MaidSuite vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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MaidSuite | Small Businesses (1-50 employees) | MaidSuite is a scheduling solution designed for the cleaning industry. MaidSuite stores information, analyzes it and helps business users to make the most profitable decisions for their company. According to the vendor, this solution considers important variables the way a user would and provides their company with the best, most efficient schedule every day, thus completely taking the human error out of a process that is crucial to a company’s success and directly related to its… | N/A | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
MaidSuite | ServiceNow Customer Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Pricing is dependent on the size of the company. All plans include full access to every MaidSuite feature now, and in the future. | — | ||||||||||||||
More Pricing Information |
MaidSuite | ServiceNow Customer Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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MaidSuite | ServiceNow Customer Service Management | |
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Small Businesses | Kickserv Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
MaidSuite | ServiceNow Customer Service Management | |
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Likelihood to Recommend | - (0 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
MaidSuite | ServiceNow Customer Service Management | |
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Likelihood to Recommend | MaidSuite No answers on this topic | ServiceNow |
Pros | MaidSuite No answers on this topic | ServiceNow |
Cons | MaidSuite No answers on this topic | ServiceNow |
Usability | MaidSuite No answers on this topic | ServiceNow |
Support Rating | MaidSuite No answers on this topic | ServiceNow |
Alternatives Considered | MaidSuite No answers on this topic | ServiceNow |
Return on Investment | MaidSuite No answers on this topic | ServiceNow |
ScreenShots | MaidSuite Screenshots |