Likelihood to Recommend Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
Read full review Usually we had lots two platforms tasked with scanning exposures, anti-malware and provision for information and threat management. But with Microsoft Defender for Endpoint we have an all inclusive platform that even integrate with other Microsoft security apps such as Microsoft Defender for Cloud for enhanced threat insights and visibility.
Read full review Pros Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more. Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website) Read full review It provides a unified security experience when combined with other Microsoft products such as Microsoft Defender for 365 and Azure Defender. It has an excellent dashboard and centralized view that make it easy to see and control everything from one location. It's an EDR tool designed to help you understand incidents and alerts better. Real-time detection of attacks and prompt endpoint device responses. It effortlessly interacts with additional Microsoft security products. Read full review Cons One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly. There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future. Read full review Does not allow for remediation from the management console. The ticket system doesn't alert the person assigned to the ticket. You have to submit requests for whitelisting applications. Scanning exclusions are tricky to find. Adding devices, especially Apple devices, is very cumbersome. Read full review Likelihood to Renew The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Read full review Usability When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
Read full review Support Rating I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Read full review The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
Read full review Alternatives Considered Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
Read full review in an overall protection sentinelone is providing better protection for us, but as it comes with subscription's limitation, we have to be really careful in managing the licenses, the MS Defender for endpoint is providing us a decent protection which we are not complaining about, why we chose them ? as mentioned, this is coming with our subscription
Read full review Return on Investment All of our donor and clients' information is now online and we can now show that we are really trying to keep their information safe. We are now more comfortable entering donations through our website. Donors are now comfortable entering their charge card information on our website. Read full review By providing robust threat protection, Defender for Endpoint can prevent downtime caused by security issues. Employees can work without interruptions, leading to increased productivity. By significantly decreasing the frequency of security incidents like malware infections and data breaches, Microsoft Defender for Endpoint can protect your network. The cost of incident response, cleanup, and potential regulatory fines are reduced as a result of the decrease in events. The implementation and configuration of Microsoft Defender for Endpoint may require an initial investment in licensing, training, and deployment, which can temporarily affect ROI. The cost of licensing can be substantial, especially for larger organizations. This cost needs to be factored into the ROI calculation. Read full review ScreenShots Microsoft Defender for Endpoint Screenshots