What users are saying about
Top Rated
97 Ratings
21 Ratings
Top Rated
97 Ratings
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Score 9.1 out of 100
21 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Malwarebytes

Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
Anonymous | TrustRadius Reviewer

SentinelOne

Due to the low administrative overhead, SentinelOne is a good solution for companies with smaller staffs who may not have dedicated security resources. EDR capabilities are not as extensive as some other products but basic information is available an unless you have sufficient resources to evaluate data, additional data may not be valuable. SentinelOne offers a very good blend of data and automatic remediation and protection.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Malwarebytes
SentinelOne
8.0
Anti-Exploit Technology
Malwarebytes
SentinelOne
9.8
Endpoint Detection and Response (EDR)
Malwarebytes
SentinelOne
8.5
Centralized Management
Malwarebytes
SentinelOne
8.3
Hybrid Deployment Support
Malwarebytes
SentinelOne
5.8
Infection Remediation
Malwarebytes
SentinelOne
8.7
Vulnerability Management
Malwarebytes
SentinelOne
6.2
Malware Detection
Malwarebytes
SentinelOne
9.0

Pros

Malwarebytes

  • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
  • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
  • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
Kenji C | TrustRadius Reviewer

SentinelOne

  • Prior to the use of SentinelOne, my staff spent on average 4 hours a week fixing/rebuilding computers that were infected. We now spend less than 30 minutes each week. That is a direct saving of both regular and IT staff time.
  • Simple straight forward portal controls all aspects of SentinelOne with good alerting for my staff if issues arise.
  • Easy touchless testing and deploy of new version to our staff where ever they work.
Mark Patterson | TrustRadius Reviewer

Cons

Malwarebytes

  • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
  • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
Anonymous | TrustRadius Reviewer

SentinelOne

  • Deep dive search is hit or miss.
  • Using Vigilance (vendor provided MSSP) was frustrating as they did not inform us how they reach solutions.
Nathan Venno | TrustRadius Reviewer

Likelihood to Renew

Malwarebytes

Malwarebytes 10.0
Based on 1 answer
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Joe Spradlin | TrustRadius Reviewer

SentinelOne

SentinelOne 10.0
Based on 1 answer
Reliable for simple installation and above all efficient
Anonymous | TrustRadius Reviewer

Usability

Malwarebytes

Malwarebytes 10.0
Based on 2 answers
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
Joe Spradlin | TrustRadius Reviewer

SentinelOne

SentinelOne 9.0
Based on 1 answer
Compared to all the other major players, SentinelOne is truly hands off. One installed, the tool is able to manage all the major threats on my endpoints without intervention. The biggest thing the IT Dept has to do now is just clear the incidents after SentinelOne has dealt with them. Every other tool I have used requires significantly more effort to maintain.
Anonymous | TrustRadius Reviewer

Support Rating

Malwarebytes

Malwarebytes 8.7
Based on 11 answers
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Jennifer Stirling | TrustRadius Reviewer

SentinelOne

SentinelOne 9.3
Based on 4 answers
Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
Nathan Venno | TrustRadius Reviewer

Alternatives Considered

Malwarebytes

Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
Pritesh Patel | TrustRadius Reviewer

SentinelOne

SentinelOne had all of the major features that we were looking for. The other products either required too much administrative attention or were lacking key features. For example, one could be uninstalled by the end user. We required that the installation be password protected to protect against end user disabling or uninstalling. One product required manual intervention for all remediation which put to high a burden on limited staff. All products are always being revised so these may no longer be issues but they had a significant impact on our decision.
Anonymous | TrustRadius Reviewer

Return on Investment

Malwarebytes

  • One of the positive impacts it has had was that it offers another layer of protection against threats in an organization. It almost seems like there is never an all-in-one solution when it comes to AV and protecting/removing threats, and that there is a benefit to running more than one product on endpoints.
  • Another positive impact it has had was it really hasn't hurt user productivity when the program runs on the end-user's system. It could scan, or even be left open, and the end-user should not experience any slowdowns.
Anonymous | TrustRadius Reviewer

SentinelOne

  • I do not worry about endpoints if they have SentinelOne installed
  • Endpoint management is virtually hands off, freeing our IT staff to focus on other matters
  • News updates from SentinelOne keep me informed of what is going on and as a result I consider them a trusted resource
Anonymous | TrustRadius Reviewer

Pricing Details

Malwarebytes

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SentinelOne

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Malwarebytes
9.0
SentinelOne
8.6

Likelihood to Renew

Malwarebytes
10.0
SentinelOne
10.0

Usability

Malwarebytes
10.0
SentinelOne
9.0

Support Rating

Malwarebytes
8.7
SentinelOne
9.3

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