What users are saying about
11 Ratings
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Score 7.4 out of 100
2 Ratings
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Score 4 out of 100

Likelihood to Recommend

Maximizer CRM

Maximizer CRM is a great tool for customer relationship management. I would like to see more integration with other CRM programs to allow existing data to be easily imported. I would like to see an expanded calendar with better visibility to different users. For the price, it is a very powerful tool that we use daily.
Len Masek | TrustRadius Reviewer

Talisma Social CRM

If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Maximizer CRM
7.7
Talisma Social CRM
5.6
Customer data management / contact management
Maximizer CRM
9.7
Talisma Social CRM
8.0
Workflow management
Maximizer CRM
5.0
Talisma Social CRM
6.0
Territory management
Maximizer CRM
6.2
Talisma Social CRM
6.0
Opportunity management
Maximizer CRM
9.4
Talisma Social CRM
4.0
Integration with email client (e.g., Outlook or Gmail)
Maximizer CRM
5.9
Talisma Social CRM
3.0
Contract management
Maximizer CRM
9.4
Talisma Social CRM
4.0
Quote & order management
Maximizer CRM
7.0
Talisma Social CRM
5.0
Interaction tracking
Maximizer CRM
7.6
Talisma Social CRM
9.0
Channel / partner relationship management
Maximizer CRM
8.8
Talisma Social CRM
5.0

Customer Service & Support

Maximizer CRM
8.3
Talisma Social CRM
4.7
Case management
Maximizer CRM
8.0
Talisma Social CRM
3.0
Call center management
Maximizer CRM
8.0
Talisma Social CRM
5.0
Help desk management
Maximizer CRM
9.0
Talisma Social CRM
6.0

Marketing Automation

Maximizer CRM
7.3
Talisma Social CRM
4.0
Lead management
Maximizer CRM
9.1
Talisma Social CRM
5.0
Email marketing
Maximizer CRM
5.6
Talisma Social CRM
3.0

CRM Project Management

Maximizer CRM
7.9
Talisma Social CRM
6.0
Task management
Maximizer CRM
9.1
Talisma Social CRM
7.0
Billing and invoicing management
Maximizer CRM
6.0
Talisma Social CRM
4.0
Reporting
Maximizer CRM
8.8
Talisma Social CRM
7.0

CRM Reporting & Analytics

Maximizer CRM
8.6
Talisma Social CRM
5.7
Forecasting
Maximizer CRM
9.1
Talisma Social CRM
5.0
Pipeline visualization
Maximizer CRM
7.7
Talisma Social CRM
3.0
Customizable reports
Maximizer CRM
9.1
Talisma Social CRM
9.0

Customization

Maximizer CRM
5.0
Talisma Social CRM
6.3
Custom fields
Maximizer CRM
6.5
Talisma Social CRM
9.0
Custom objects
Maximizer CRM
2.0
Talisma Social CRM
8.0
Scripting environment
Maximizer CRM
5.0
Talisma Social CRM
3.0
API for custom integration
Maximizer CRM
6.6
Talisma Social CRM
5.0

Security

Maximizer CRM
10.0
Talisma Social CRM
5.5
Single sign-on capability
Maximizer CRM
10.0
Talisma Social CRM
2.0
Role-based user permissions
Maximizer CRM
10.0
Talisma Social CRM
9.0

Social CRM

Maximizer CRM
5.0
Talisma Social CRM
4.0
Social data
Maximizer CRM
5.0
Talisma Social CRM
5.0
Social engagement
Maximizer CRM
5.0
Talisma Social CRM
3.0

Integrations with 3rd-party Software

Maximizer CRM
4.9
Talisma Social CRM
3.5
Marketing automation
Maximizer CRM
4.9
Talisma Social CRM
4.0
Compensation management
Maximizer CRM
4.9
Talisma Social CRM
3.0

Platform

Maximizer CRM
9.4
Talisma Social CRM
4.0
Mobile access
Maximizer CRM
9.4
Talisma Social CRM
4.0

Pros

Maximizer CRM

  • User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
  • Simple, not at all complicated.
  • Ideal for small to medium size business.
AROOP VACHALI | TrustRadius Reviewer

Talisma Social CRM

  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Anonymous | TrustRadius Reviewer

Cons

Maximizer CRM

  • It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
  • The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
Shayne Froelich | TrustRadius Reviewer

Talisma Social CRM

  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Support Rating

Maximizer CRM

Maximizer CRM 8.0
Based on 2 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

Talisma Social CRM

Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
Anonymous | TrustRadius Reviewer

Return on Investment

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

Talisma Social CRM

  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Anonymous | TrustRadius Reviewer

Screenshots

Maximizer CRM

Talisma Social CRM

Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29*

* per user/Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

Talisma Social CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Talisma Social CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Maximizer CRM
8.0
Talisma Social CRM
4.0

Likelihood to Renew

Maximizer CRM
10.0
Talisma Social CRM

Support Rating

Maximizer CRM
8.0
Talisma Social CRM

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