Metaphor Contact vs. Zendesk Talk
Metaphor Contact vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Metaphor Contact | N/A | Metaphor Contact is a call center software offering from USAN. | N/A | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
Metaphor Contact | Zendesk Talk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Metaphor Contact | Zendesk Talk | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Metaphor Contact | Zendesk Talk | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Metaphor Contact | Zendesk Talk | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Metaphor Contact | Zendesk Talk | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.1 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
Metaphor Contact | Zendesk Talk | |
---|---|---|
Likelihood to Recommend | USAN No answers on this topic | Zendesk |
Pros | USAN No answers on this topic | Zendesk |
Cons | USAN No answers on this topic | Zendesk |
Support Rating | USAN No answers on this topic | Zendesk |
Alternatives Considered | USAN No answers on this topic | Zendesk |
Return on Investment | USAN No answers on this topic | Zendesk |
ScreenShots |