MiContact Center vs. Web+Center
MiContact Center vs. Web+Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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MiContact Center | N/A | Canadian company Mitel offers MiContact Center, a call and contact center solution designed for both small businesses and larger enterprises. It comes in several different iterations that support various needs and use cases. | N/A | |
Web+Center | Enterprise companies (1,001+ employees) | Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management. According to the vendor, community colleges, hospitals, small businesses,… | $25 Per User per Month |
MiContact Center | Web+Center | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
MiContact Center | Web+Center | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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MiContact Center | Web+Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
MiContact Center | Web+Center | |
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Likelihood to Recommend | 9.5 (2 ratings) | 9.0 (2 ratings) |
MiContact Center | Web+Center | |
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Likelihood to Recommend | Mitel Networks Corporation | Internet Software Sciences |
Pros | Mitel Networks Corporation | Internet Software Sciences |
Cons | Mitel Networks Corporation | Internet Software Sciences |
Alternatives Considered | Mitel Networks Corporation | Internet Software Sciences |
Return on Investment | Mitel Networks Corporation | Internet Software Sciences |
ScreenShots | Web+Center Screenshots |