Likelihood to Recommend
I believe that Microsoft 365 Business Premium is applicable for any type of work or scenario. It's what I like the most about this program. In addition, it is the software that is used the most here in Mexico, and that makes it accessible to all, we should not spend financial or time in training new recruits, they recognize it just by looking at it. Where I think it could not work well is in the use of some devices, such as tablets. In things, it is very difficult to use these programs on manual devices, outside of computers.
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The WPS Office is an extraordinary program [that has practically] everything; apparatuses [are] expected to work, compute, and present. There are many devices and it [leaves] nothing [to be desired]. I would have zero excuses not to introduce this total program bundle; undoubtedly, I suggest this program
Read full review Pros Work remotely with ease All documents readily available This software can be used on any device Very user friendly and efficient Confidence in Microsoft brand performance and dependability Cost effective with always having the latest updates without having to purchase a new software package Customer service is outstanding Read full review Its user interface is very easy to operate. This is one of the best apps for PDF viewing. PDF viewing is very seamless in this app. It has multi-platform availability. It is available on Windows, Mac, Android and iOS. It provides many pre-loaded templates for presentation slides. It provides documents sharing facilities also. Read full review Cons The only thing that is a bit cumbersome is that it doesn't seem that you can save files directly to programs like one drive if you aren't using a Microsoft program to generate the document. An example of this would be if I am working in a PDF in our PDF Program I have to first save it to my desktop and then drag it into one drive. I end up with duplicates and that can sometimes make it hard to remember which is the most up-to-date. Read full review I want to be able to sort a column from a-z and have it shift everything and not just the current column (maybe I haven't' figured this out yet). Read full review Likelihood to Renew
It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
Read full review Usability
The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
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I have never had much difficulty and use different software, but WPS Office has a very friendly and simplified interface. Those who are already familiar with programs of this type certainly have no difficulty in learning to use it. Best of all, the main tools of the programs provided by the WPS Office are easily accessible.
Read full review Performance
In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
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As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
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I would not have anything to do with the support side as my IT department would handle all of that.
Read full review Alternatives Considered
Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
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I like WPS office most because it helps me more than the other software. I can easily access the software and do my work. I can design my documents by using the software. Some features of the software are amazing to compare to others. Amazing tools, design parts of the software helps to use it perfectly for the organizations
Read full review Return on Investment Teams has streamlined our chats within each department so its easy to help out each other when problems or issues arise as well as having chat conversations in real time instead of the slower email option. This is especially handy when peopel are not working in the same space and cannot use a phone. All of our major communications, are done through Outlook email keeping everyone on the same page of issues within our organization or updates coming out for example Excel provides a simple system for creating our schedules, Tracking customer issues, project boards etc. having all these readily available minimizes time spent looking for information and grants more time for customer interaction and increasing service and sales. Read full review No negative whatsoever, I have never regretted using WPS Office. It has only had a positive impact on my career. Some of my more personal data are also stored in WPS Office and I feel safe and comfortable about its reliability. Read full review ScreenShots