Microsoft Copilot vs. Moveworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Copilot
Score 8.8 out of 10
N/A
Microsoft Copilot (formerly Bing Chat Enterprise) is an AI chatbot for the web and for work, available as a knowledge assistant to employees. Copilot is available at not additional cost with Microsoft 365 E3, E5, Business Standard, Business Premium, and A3 or A5 for faculty licenses.N/A
Moveworks
Score 9.3 out of 10
N/A
Moveworks from the company of the same name in Mountain View is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates many different resolution skills to take action, complete tasks, retrieve information and find answers. Deep integrations into core enterprise systems, such as IT Service Management, Identity & Access Management, Knowledge, Email, Workflow Automation, Facilities Management and Enterprise Messaging platforms enable Moveworks to…N/A
Pricing
Microsoft CopilotMoveworks
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft CopilotMoveworks
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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Microsoft CopilotMoveworks
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User Ratings
Microsoft CopilotMoveworks
Likelihood to Recommend
8.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Microsoft CopilotMoveworks
Likelihood to Recommend
Microsoft
It is a great tool for the UX designers because it can generate initial images according to your needs, it is also a lifesaver when you need to have initial statistics or research about the users or their behavior, but on the other hand you need to have the criteria to know if the tool is giving you the exact information that you requested, or if the information is not 100% true.
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Moveworks
Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
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Pros
Microsoft
  • Generate Images
  • Answer questions
  • Create content
  • Explain a variety of topics
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Moveworks
  • Understanding employee questions and serving up information and answers
  • Very easy to add new content into the chatbot
  • Excellent customer support
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Cons
Microsoft
  • Sometimes it has some errors during the response
  • The answers to certain questions might not be 100% accurate
  • It is not possible to iterate or modify the generated images
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Moveworks
  • Conversations, asking users refining questions to better tailor responses
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Alternatives Considered
Microsoft
I love Bing Copilot because it is integrated to Bing, I can have the answers easily using my phone or my laptop. The answers show the links just in case one needs to have further information about a topic, and somehow the tool feels friendlier than the other tools such as Google Bard or ChatGPT. The quality of the generated images is great as well
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Moveworks
No answers on this topic
Return on Investment
Microsoft
  • I have increased my productivity about 30% more since I started using Bing Copilot
  • It has been very easy to use and implement to my daily activities in my current job
  • It has improved my emails about 50%, memos and reports by suggesting me better ways to communicate my ideas
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Moveworks
  • 22% reduction in calls to support channels
  • Employee growth without needing to add support personnel
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ScreenShots