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Microsoft Dynamics 365 Customer Insights vs. Portrait Customer Analytics (legacy)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365 Customer Insights
Score 8.1 out of 10
N/A
Microsoft Dynamics 365 Customer Insights is a customer journey analytics tool, providing audience insights to unify customer data to generate AI-powered insights in real time, and understand customer behavior using digital and cross-channel analytics.
$1,500
per month
Portrait Customer Analytics (legacy)
Score 0.0 out of 10
N/A
The Portrait Suite of customer analytics solutions were acquired by Pitney Bowes since 2010, and in turn acquired by Precisely (Syncsort), and are a legacy brand of products.N/A
Pricing
Microsoft Dynamics 365 Customer InsightsPortrait Customer Analytics (legacy)
Editions & Modules
Dynamics 365 Customer Insights
from $1,500
per tenant, per month (includes 100,000 profiles)
No answers on this topic
Offerings
Pricing Offerings
Microsoft Dynamics 365 Customer InsightsPortrait Customer Analytics (legacy)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Microsoft Dynamics 365 Customer InsightsPortrait Customer Analytics (legacy)
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Microsoft Dynamics 365 Customer InsightsPortrait Customer Analytics (legacy)
Small Businesses
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Medium-sized Companies
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Score 9.4 out of 10
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Enterprises
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Score 9.4 out of 10
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User Ratings
Microsoft Dynamics 365 Customer InsightsPortrait Customer Analytics (legacy)
Likelihood to Recommend
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
Microsoft Dynamics 365 Customer InsightsPortrait Customer Analytics (legacy)
Likelihood to Recommend
Microsoft
The best B2B tool. For lead management and email marketing well enabled. Best working in corporate leads. It works well for many sales automation processes. Well in integration with all kind of tools. Suits the budget given by working with features you pay for. Always a good customer client relationship maintenance.
Abhi Mehra | TrustRadius Reviewer
Abhi Mehra
Project Manager
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Discontinued Products
No answers on this topic
Pros
Microsoft
  • Centralize customer data
  • Help us understand client's behavior
  • Efficient and reliable information
Verified User
Anonymous
Read full review
Discontinued Products
No answers on this topic
Cons
Microsoft
  • Difficult to integrate with other microsoft tools
Verified User
Anonymous
Read full review
Discontinued Products
No answers on this topic
Alternatives Considered
Microsoft
I believe this is the only product I have used in this category. I've used different CRM platforms (Microsoft Dynamics, HubSpot, Salesforce); however, none of these stack up against Microsoft Dynamics 365 Customer Insights. Information in CRM is more informational than insightful and customer-driven. CRM [has] been used more to house client data and not in any reports that are beneficial.
Verified User
Anonymous
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Discontinued Products
No answers on this topic
Return on Investment
Microsoft
  • Great customer activities tracking.
  • Creating invoices is quick.
  • Profitable marketing reports creation has improved.
Cedeno Amanda | TrustRadius Reviewer
Cedeno Amanda
.NET Software Engineer
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Discontinued Products
No answers on this topic
ScreenShots