4 Ratings
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Score 9.9 out of 100
55 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Payroll Management

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    8.4

    SAP Business ByDesign

    84%
    SAP Business ByDesign ranks higher in 4/4 features

    Benefit plan administration

    N/A
    0 Ratings
    4.5
    45%
    1 Rating

    Direct deposit files

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Salary revision and increment management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Reimbursement management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Customization

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    9.2

    SAP Business ByDesign

    92%
    SAP Business ByDesign ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    9.2
    92%
    4 Ratings

    Plug-ins

    N/A
    0 Ratings
    9.2
    92%
    5 Ratings

    Security

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    9.3

    SAP Business ByDesign

    93%
    SAP Business ByDesign ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    9.6
    96%
    5 Ratings

    Reporting & Analytics

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    9.2

    SAP Business ByDesign

    92%
    SAP Business ByDesign ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.8
    88%
    5 Ratings

    Standard reports

    N/A
    0 Ratings
    9.2
    92%
    5 Ratings

    Custom reports

    N/A
    0 Ratings
    9.6
    96%
    5 Ratings

    General Ledger and Configurable Accounting

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    8.7

    SAP Business ByDesign

    87%
    SAP Business ByDesign ranks higher in 11/11 features

    Accounts payable

    N/A
    0 Ratings
    9.2
    92%
    4 Ratings

    Accounts receivable

    N/A
    0 Ratings
    9.2
    92%
    4 Ratings

    Global Financial Support

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Primary and Secondary Ledgers

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    8.8
    88%
    3 Ratings

    Localizations

    N/A
    0 Ratings
    8.4
    84%
    3 Ratings

    Journals and Reconciliations

    N/A
    0 Ratings
    8.8
    88%
    2 Ratings

    Enterprise Accounting

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Configurable Accounting

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Centralized Rules Framework

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Standardized Processes

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Inventory Management

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    9.1

    SAP Business ByDesign

    91%
    SAP Business ByDesign ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    9.2
    92%
    4 Ratings

    Automatic reordering

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Location management

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Manufacturing module

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Order Management

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    8.5

    SAP Business ByDesign

    85%
    SAP Business ByDesign ranks higher in 7/7 features

    Pricing

    N/A
    0 Ratings
    9.2
    92%
    4 Ratings

    Order entry

    N/A
    0 Ratings
    9.2
    92%
    4 Ratings

    Credit card processing

    N/A
    0 Ratings
    4.5
    45%
    1 Rating

    Cost of goods sold

    N/A
    0 Ratings
    9.2
    92%
    4 Ratings

    Order Orchestration

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    End-to-end order visibility

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Order exception Resolution

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Subledger and Financial Process

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    9.2

    SAP Business ByDesign

    92%
    SAP Business ByDesign ranks higher in 13/13 features

    Automated Invoice Processing

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Shared Services Payments

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Billings Management

    N/A
    0 Ratings
    8.8
    88%
    3 Ratings

    Customer Receipt Applications

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Customer Collections

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Revenue Recognition

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Cash Management

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Asset Management

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Travel & Expense Management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Budgetary Control & Encumbrance Accounting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Period Close

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Transactions Tax

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Subledger Reconciliations

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Project Financial Management

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    9.2

    SAP Business ByDesign

    92%
    SAP Business ByDesign ranks higher in 12/12 features

    Budgeting and Forecasting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Project Costing

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Cost Capture

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Capital Project Management

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Customer Invoicing

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Customer Contract Compliance

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Project Revenue Recognition

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Project Financial Performance Analysis

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Project Financials Dashboard

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Real-time Financial Reporting

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Embedded Business Intelligence

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Project Planning Collaboration

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Project Execution Management

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    8.3

    SAP Business ByDesign

    83%
    SAP Business ByDesign ranks higher in 7/7 features

    Project Planning and Scheduling

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Project Manager Dashboard

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Resource Manager Dashboard

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Task Insight for Project Managers

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Project Manager Mobile Functionality

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Team Member Task Collaboration

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Real-Time Project Reporting

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Grants Management

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    10.0

    SAP Business ByDesign

    100%
    SAP Business ByDesign ranks higher in 3/3 features

    Award Lifecycle Management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Spending Control

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Billing

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Procurement

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    8.0

    SAP Business ByDesign

    80%
    SAP Business ByDesign ranks higher in 6/6 features

    Sourcing Analysis

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Bids Analyzed and Compared

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Invoice Automated Matching

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Requisitions-to-Purchase Orders Integrated

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Spend Compliance Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Supplier Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Logistics

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    9.2

    SAP Business ByDesign

    92%
    SAP Business ByDesign ranks higher in 2/2 features

    Inventory Visibility

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Warehouse Workforce Management

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    Manufacturing

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    9.0

    SAP Business ByDesign

    90%
    SAP Business ByDesign ranks higher in 9/9 features

    Production Process Design

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Supply Chain Business Flows

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Production Management

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Contracted Manufacturing Management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Configuration Management

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Work Definition

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Work Execution

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Advanced Fulfillment

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Manufacturing Costs

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Supply Chain

    Microsoft Dynamics 365 Field Service (FieldOne)

    Feature Set Not Supported
    N/A
    8.6

    SAP Business ByDesign

    86%
    SAP Business ByDesign ranks higher in 4/4 features

    Forecasting

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Inventory Planning

    N/A
    0 Ratings
    9.2
    92%
    3 Ratings

    Multi-tier Supply Chain Planning

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Performance Monitoring

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Attribute Ratings

    • Microsoft Dynamics 365 Field Service (FieldOne) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Microsoft Dynamics 365 Field Service (FieldOne)

    100%
    1 Rating
    9.6

    SAP Business ByDesign

    96%
    7 Ratings

    Likelihood to Renew

    Microsoft Dynamics 365 Field Service (FieldOne)

    N/A
    0 Ratings
    9.0

    SAP Business ByDesign

    90%
    3 Ratings

    Usability

    Microsoft Dynamics 365 Field Service (FieldOne)

    N/A
    0 Ratings
    8.0

    SAP Business ByDesign

    80%
    1 Rating

    Support Rating

    Microsoft Dynamics 365 Field Service (FieldOne)

    N/A
    0 Ratings
    9.0

    SAP Business ByDesign

    90%
    2 Ratings

    Implementation Rating

    Microsoft Dynamics 365 Field Service (FieldOne)

    N/A
    0 Ratings
    8.0

    SAP Business ByDesign

    80%
    2 Ratings

    Likelihood to Recommend

    Microsoft

    Microsoft Dynamics 365 Field Service is [...] one of the best tools when it comes to delivering on-site service to customer locations. Organizations can follow [a] proactive and predictive service model by using Connected Field Service, [which] provides capabilities to connect to IoT devices and to remotely diagnose, monitor, and service the devices by integrating with Microsoft Azure IoT Hub and using Microsoft Azure IoT Hub PaaS offering.
    Read full review

    SAP

    Do you plan on going public at some point? If so, this may not be the best solution for you
    Read full review

    Pros

    Microsoft

    • Optimized Resource Scheduling - both manual and automatic.
    • Field Service (Dynamics 365) mobile app for the field service agents
    • Seamless Integration with other [Microsoft] Dynamics 365 Apps through Dataverse and other Power Platform products
    Read full review

    SAP

    • I like the ease of use and the implementation methodology.
    • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
    • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
    Read full review

    Cons

    Microsoft

    • Being a part of Dynamics 365 Customer Engagement Apps and as it uses Power Platform, to fully leverage all the features and understand its capabilities, one has to know those related products and technologies also.
    • Field Service Mobile support is ending in June 2022, and transitioning to the new Field Service (Dynamics 365) [so that] is something the existing customers would have to plan [for].
    Read full review

    SAP

    • Time off request could be better. Right now, there is no option for sick time
    • It crashes often
    • Customization could be better
    Read full review

    Pricing Details

    Microsoft Dynamics 365 Field Service (FieldOne)

    Starting Price

    Editions & Modules

    Microsoft Dynamics 365 Field Service (FieldOne) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SAP Business ByDesign

      Starting Price

      Editions & Modules

      SAP Business ByDesign editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional

        Additional Details

        SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

        Likelihood to Renew

        Microsoft

        No answers on this topic

        SAP

        SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
        Read full review

        Usability

        Microsoft

        No answers on this topic

        SAP

        Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
        Read full review

        Support Rating

        Microsoft

        No answers on this topic

        SAP

        The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
        Read full review

        Implementation Rating

        Microsoft

        No answers on this topic

        SAP

        I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
        Read full review

        Alternatives Considered

        Microsoft

        No answers on this topic

        SAP

        ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
        Read full review

        Return on Investment

        Microsoft

        • ROI has increased along with customer satisfaction after the organization has adopted Microsoft Dynamics 365 Field Service.
        Read full review

        SAP

        • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
        • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
        • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
        Read full review

        Screenshots

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