Microsoft System Center Operations Manager (SCOM) vs. Zenoss

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft System Center Operations Manager (SCOM)
Score 7.9 out of 10
N/A
Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A
Zenoss
Score 7.9 out of 10
N/A
The Zenoss Cloud from Zenoss in Austin, Texas is an infrastructure monitoring and cloud operation analytics platform.N/A
Pricing
Microsoft System Center Operations Manager (SCOM)Zenoss
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft System Center Operations Manager (SCOM)Zenoss
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Microsoft System Center Operations Manager (SCOM)Zenoss
Considered Both Products
Microsoft System Center Operations Manager (SCOM)

No answer on this topic

Zenoss
Chose Zenoss
Zenoss not just monitor the Hybrid Cloud, it also perform the Event Management and that gives edge on others
Top Pros
Top Cons
Features
Microsoft System Center Operations Manager (SCOM)Zenoss
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Microsoft System Center Operations Manager (SCOM)
8.8
22 Ratings
Zenoss
-
Ratings
Application monitoring9.020 Ratings00 Ratings
Database monitoring9.322 Ratings00 Ratings
Threshold alerts10.022 Ratings00 Ratings
Predictive capabilities7.519 Ratings00 Ratings
Application performance management console7.919 Ratings00 Ratings
Collaboration tools8.917 Ratings00 Ratings
Out-of-the box templates to monitor applications9.020 Ratings00 Ratings
Application dependency mapping and thresholding7.718 Ratings00 Ratings
Virtualization monitoring9.220 Ratings00 Ratings
Server availability and performance monitoring9.621 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.021 Ratings00 Ratings
IT Asset Discovery9.218 Ratings00 Ratings
User Ratings
Microsoft System Center Operations Manager (SCOM)Zenoss
Likelihood to Recommend
8.9
(25 ratings)
8.8
(5 ratings)
Support Rating
7.6
(18 ratings)
-
(0 ratings)
User Testimonials
Microsoft System Center Operations Manager (SCOM)Zenoss
Likelihood to Recommend
Microsoft
More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
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Zenoss
Overall I would say that we have been very happy with Zenoss. It has been a great server monitoring tool. There are certain aspects that we would like to expand into, such as Capacity Planning, Network Performance Monitoring, and log analysis. We have coupled Zenoss logs with Splunk for external log management, but would like to start using some of the built-in analysis tools.
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Pros
Microsoft
  • Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
  • A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
  • Allows you to customize your views and workspaces for specific tasks and needs.
  • Reporting is powerful and flexible.
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Zenoss
  • Monitoring Windows, Unix/Linux, Infra apps, storage, virtualization, converge infra etc..
  • Integrate with other monitoring tools and receive events for aggregation and correlation
  • Integration with ITSM( SNOW) for auto ticket creation
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Cons
Microsoft
  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
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Zenoss
  • Hard to troubleshot and fix the issue.
  • More development for monitoring storage systems.
  • Load balancing on Zenoss instance.
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Support Rating
Microsoft
We are very pleased with the support provided by the Microsoft System Center Operations Manager team. At first, we were quite hesitant to contact support, but the support team showed a very proactive approach and helped with a bunch of issues which would be much harder to overcome on our own, especially when deploying the platform for the first time.
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Zenoss
No answers on this topic
Alternatives Considered
Microsoft
We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
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Zenoss
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Return on Investment
Microsoft
  • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
  • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
  • It assists with 24/7 monitoring and out of hours support
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Zenoss
  • Our ROI was excellent, but the company has also implemented other tools that compete with Zenoss.
  • Zenoss has a long history of excellence in monitoring and alerting
  • Overall observability is easier to manage due to our comfort with the tool set
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