Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.
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Zenoss
Score 7.9 out of 10
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The Zenoss Cloud from Zenoss in Austin, Texas is an infrastructure monitoring and cloud operation analytics platform.
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Microsoft System Center Operations Manager (SCOM)
Zenoss
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Microsoft System Center Operations Manager (SCOM)
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Microsoft System Center Operations Manager (SCOM)
Zenoss
Considered Both Products
Microsoft System Center Operations Manager (SCOM)
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Zenoss
Verified User
Director
Chose Zenoss
Zenoss not just monitor the Hybrid Cloud, it also perform the Event Management and that gives edge on others
Overall I would say that we have been very happy with Zenoss. It has been a great server monitoring tool. There are certain aspects that we would like to expand into, such as Capacity Planning, Network Performance Monitoring, and log analysis. We have coupled Zenoss logs with Splunk for external log management, but would like to start using some of the built-in analysis tools.
One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
The OOB SCOM reports are a bit clunky and feel outdated.
We are very pleased with the support provided by the Microsoft System Center Operations Manager team. At first, we were quite hesitant to contact support, but the support team showed a very proactive approach and helped with a bunch of issues which would be much harder to overcome on our own, especially when deploying the platform for the first time.
We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.