Likelihood to Recommend Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
Read full review Shared knowledge is essential to widely distribute knowledge among the various sectors of the company. Knowledge is power and we have discovered this with Starmind, where we are all capable of solving different problems without the need to work in a certain sector or not.
Read full review Pros Providing a platform for social news in the company where "bottom up" topics can percolate freely across department Social networking across the company where folks can divide their work into topics instead of teams Basic collaboration within a group including document sharing with ability to pin documents to a team Read full review Anonymous requests, with fast and totally efficient results, which is amazing, most of the time he finds the person trained to solve certain problems. The search system has filters that help us prioritize what we are really looking for, in this way the search is much more efficient. Collaborative tools undoubtedly help us to solve communication problems, streamline work processes and achieve work success in carrying out our projects. Read full review Cons Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network". Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page. Read full review Collaborative tools undoubtedly help us to solve communication problems, streamline work processes and achieve work success in carrying out our projects. I'm still not familiar with its interface in a comfortable way. It seems to me that there are functions whose potential can be exploited more but they are not visual, instead there are many others that can get in the way a little in the daily use of the platform. Read full review Likelihood to Renew Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
Read full review Usability Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
Read full review Reliability and Availability Very available
Read full review Performance It's a simple product but it does provide value.
Read full review Support Rating We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
Read full review Online Training The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
Read full review Implementation Rating We organically implemented the product
Read full review Alternatives Considered Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
Read full review Bloomfire is an excellent tool, it provides multiple similar features, these platforms being intelligent in the search for shared knowledge, however, Starmind seems to me to have better search options and interaction actions between users.
Read full review Return on Investment My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency. Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees. As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department. Read full review The effective search for the right person to attend specific commercial projects has allowed us to hit the target, since we are exploiting the potential of each of the company's personnel regardless of the department to which they belong, we diversify, learn and adapt to changes, in favor of always achieving the proposed objectives and achieving better performance and work efficiency. Read full review ScreenShots