What users are saying about
6 Ratings
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Score 9.2 out of 100
4 Ratings
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Score 10 out of 100

Likelihood to Recommend

MURAL (formerly Mural.ly)

It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Faye Sadler-Clark | TrustRadius Reviewer

Socialtext

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MURAL (formerly Mural.ly)
9.0
Socialtext
7.6
Mobile Access
MURAL (formerly Mural.ly)
9.0
Socialtext
4.0
Search
MURAL (formerly Mural.ly)
9.0
Socialtext
9.0
Visual planning tools
MURAL (formerly Mural.ly)
9.0
Socialtext
8.0
Task Management
MURAL (formerly Mural.ly)
Socialtext
8.0
Gantt Charts
MURAL (formerly Mural.ly)
Socialtext
7.0
Scheduling
MURAL (formerly Mural.ly)
Socialtext
9.0
Workflow Automation
MURAL (formerly Mural.ly)
Socialtext
8.0

Communication

MURAL (formerly Mural.ly)
9.6
Socialtext
7.2
Chat
MURAL (formerly Mural.ly)
9.0
Socialtext
7.0
Notifications
MURAL (formerly Mural.ly)
10.0
Socialtext
6.0
Discussions
MURAL (formerly Mural.ly)
9.0
Socialtext
9.0
Internal knowledgebase
MURAL (formerly Mural.ly)
10.0
Socialtext
10.0
Integrates with Outlook
MURAL (formerly Mural.ly)
10.0
Socialtext
Surveys
MURAL (formerly Mural.ly)
Socialtext
4.0

File Sharing & Management

MURAL (formerly Mural.ly)
9.9
Socialtext
Versioning
MURAL (formerly Mural.ly)
10.0
Socialtext
Video files
MURAL (formerly Mural.ly)
10.0
Socialtext
Document collaboration
MURAL (formerly Mural.ly)
10.0
Socialtext
Access control
MURAL (formerly Mural.ly)
10.0
Socialtext
Advanced security features
MURAL (formerly Mural.ly)
9.0
Socialtext
Integrates with Google Drive
MURAL (formerly Mural.ly)
10.0
Socialtext
Device sync
MURAL (formerly Mural.ly)
10.0
Socialtext

Pros

MURAL (formerly Mural.ly)

  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
Faye Sadler-Clark | TrustRadius Reviewer

Socialtext

  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers
Anonymous | TrustRadius Reviewer

Cons

MURAL (formerly Mural.ly)

  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
Faye Sadler-Clark | TrustRadius Reviewer

Socialtext

  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Socialtext

Socialtext 6.0
Based on 1 answer
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
Anonymous | TrustRadius Reviewer

Support Rating

MURAL (formerly Mural.ly)

MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

Socialtext

No score
No answers yet
No answers on this topic

Alternatives Considered

MURAL (formerly Mural.ly)

No answers on this topic

Socialtext

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
Anonymous | TrustRadius Reviewer

Return on Investment

MURAL (formerly Mural.ly)

  • Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.
Faye Sadler-Clark | TrustRadius Reviewer

Socialtext

  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
Anonymous | TrustRadius Reviewer

Pricing Details

MURAL (formerly Mural.ly)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Socialtext

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MURAL (formerly Mural.ly)
10.0
Socialtext
10.0

Likelihood to Renew

MURAL (formerly Mural.ly)
Socialtext
6.0

Support Rating

MURAL (formerly Mural.ly)
9.0
Socialtext

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