TrustRadius

MyMedLeads vs. SuperOffice CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyMedLeads
Score 1.0 out of 10
N/A
MyMedLeads is a lead management and sales automation tool for medical practices that uses call tracking software and website integration to capture, track and convert more leads into paying patients. The vendor says that automated sales funnel workflows drive action and eliminate tedious processes, like creating follow-up lists, tracking response time, sending marketing emails, recall messages, and patient reminders. ROI tracking tools quantify the financial value of each marketing investment…N/A
SuperOffice CRM
Score 7.0 out of 10
N/A
SuperOffice CRM is a customer relationship management (CRM) software built as an integration with all Microsoft Office applications.N/A
Pricing
MyMedLeadsSuperOffice CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MyMedLeadsSuperOffice CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
MyMedLeadsSuperOffice CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
MyMedLeads
2.0
1 Ratings
117% below category average
SuperOffice CRM
6.8
1 Ratings
12% below category average
Customer data management / contact management2.01 Ratings8.01 Ratings
Opportunity management2.01 Ratings8.01 Ratings
Interaction tracking2.01 Ratings6.01 Ratings
Workflow management00 Ratings6.01 Ratings
Territory management00 Ratings6.01 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.01 Ratings
Contract management00 Ratings8.01 Ratings
Quote & order management00 Ratings6.01 Ratings
Channel / partner relationship management00 Ratings6.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
MyMedLeads
2.0
1 Ratings
116% below category average
SuperOffice CRM
6.5
1 Ratings
15% below category average
Lead management3.01 Ratings7.01 Ratings
Email marketing1.01 Ratings6.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
MyMedLeads
1.0
1 Ratings
153% below category average
SuperOffice CRM
6.7
1 Ratings
12% below category average
Task management1.01 Ratings7.01 Ratings
Reporting1.01 Ratings7.01 Ratings
Billing and invoicing management00 Ratings6.01 Ratings
Security
Comparison of Security features of Product A and Product B
MyMedLeads
1.0
1 Ratings
157% below category average
SuperOffice CRM
7.5
1 Ratings
10% below category average
Role-based user permissions1.01 Ratings8.01 Ratings
Single sign-on capability00 Ratings7.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
MyMedLeads
-
Ratings
SuperOffice CRM
6.3
1 Ratings
17% below category average
Case management00 Ratings7.01 Ratings
Call center management00 Ratings6.01 Ratings
Help desk management00 Ratings6.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
MyMedLeads
-
Ratings
SuperOffice CRM
6.7
1 Ratings
13% below category average
Forecasting00 Ratings6.01 Ratings
Pipeline visualization00 Ratings7.01 Ratings
Customizable reports00 Ratings7.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
MyMedLeads
-
Ratings
SuperOffice CRM
6.8
1 Ratings
11% below category average
Custom fields00 Ratings8.01 Ratings
Custom objects00 Ratings7.01 Ratings
Scripting environment00 Ratings6.01 Ratings
API for custom integration00 Ratings6.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
MyMedLeads
-
Ratings
SuperOffice CRM
6.0
1 Ratings
19% below category average
Social data00 Ratings6.01 Ratings
Social engagement00 Ratings6.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
MyMedLeads
-
Ratings
SuperOffice CRM
7.0
1 Ratings
2% below category average
Marketing automation00 Ratings8.01 Ratings
Compensation management00 Ratings6.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
MyMedLeads
-
Ratings
SuperOffice CRM
6.0
1 Ratings
22% below category average
Mobile access00 Ratings6.01 Ratings
Best Alternatives
MyMedLeadsSuperOffice CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
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User Ratings
MyMedLeadsSuperOffice CRM
Likelihood to Recommend
1.0
(1 ratings)
7.0
(1 ratings)
Usability
1.0
(1 ratings)
7.0
(1 ratings)
Support Rating
8.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
MyMedLeadsSuperOffice CRM
Likelihood to Recommend
MyMedLeads
Even though at this stage I have been using MyMedLeads for several years, I honestly couldn't recommend it for any use case. We have actively been looking for a new CRM to replace it and should be moving away from MML in the near future. You can find a better CRM solution, even if you are using Nextech as your EMR
Verified User
Anonymous
Read full review
SuperOffice AS
Not the most modern or integrated crm in the world in my opinion. I feel that the user interface needs to be redone and modernized, the mobile app is outdated, and the cloud-based Microsoft Exchange calendar sync is way too expensive.
Verified User
Anonymous
Read full review
Pros
MyMedLeads
  • Ability to create a patient record within Nextech directly from MyMedLeads
  • HIPPA-Compliant
  • Good support team
Verified User
Anonymous
Read full review
SuperOffice AS
  • Customer relation management
  • Calendar management
Verified User
Anonymous
Read full review
Cons
MyMedLeads
  • In my opinion, horribly underdeveloped platform and feature set
  • Bare-Bones CRM Functions
  • I believe it is broken, untrustworthy reporting
  • SMS marketing features recently shut down due to carrier issues
  • I think it is difficult to use, inefficient UI
  • No customization options
  • Lead source not mapped to Nextech when converting leads
  • I believe it is cumbersome, low-quality solutions for VOIP and Live Chat Integration
  • Closed API
Verified User
Anonymous
Read full review
SuperOffice AS
  • User interface
  • Exchange calendar sync
  • Mobile app
Verified User
Anonymous
Read full review
Usability
MyMedLeads
I think it is cumbersome, underdeveloped and outdated user interface with zero customization options.
Verified User
Anonymous
Read full review
SuperOffice AS
UI/UX would need some love and modernization, mobile app is out of date in my opinion.
Verified User
Anonymous
Read full review
Support Rating
MyMedLeads
Good support from their team.
Verified User
Anonymous
Read full review
SuperOffice AS
No proper help or solutions in exchange calendar sync issues.
Verified User
Anonymous
Read full review
Return on Investment
MyMedLeads
  • Lack of integrations with our other systems and closed API makes for a cumbersome and fragmented tech-stack at out practice
  • Able to track ROAS of basic campaigns (Google Ads, Meta Ads)
  • Barebones CRM features helps to support the staff
  • I think it is barebones Marketing Automation helps with lead nurturing
  • SMS Marketing was useful until it was shut down
Verified User
Anonymous
Read full review
SuperOffice AS
  • Centralized customer information management
  • Return on investment
Verified User
Anonymous
Read full review
ScreenShots